B2B Operations Associate

Responsibilities

• Take ownership of all B2B orders, ensuring accurate planning, efficient dispatching, and timely delivery.
• Maintain proper inventory levels and coordinate with relevant teams to prevent stockouts and overstock situations.
• Act as a point of contact for B2B clients, addressing inquiries and providing order status updates.
• Ensure that all dispatched orders meet quality standards and customer expectations.
• Oversee and manage all aspects of freight forwarding, including shipping, tracking, and coordination with carriers.
• Identify cost-effective shipping methods and negotiate favorable terms with transportation providers.
• Ensure compliance with shipping regulations, customs requirements, and safety standards.
• Mitigate risks associated with freight forwarding operations, such as delays and damage.
• Identify and implement opportunities for process improvements and best practices through continuous improvement and learning

Qualifications

• Bachelor’s/Master’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• 2 years of experience in B2B operations, supply chain, or transportation management.
• Ability to work in a fast-paced environment and manage multiple supply chain operations simultaneously.
• Excellent negotiation, analytical, and problem-solving skills.
• Strong communication and stakeholder management abilities

About Perfora