B2B Contracts and Payments Officer
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Key skills for this role
About the Role
Etihad Airways seeks a B2B Contracts and Payments Officer to support governance, coordination, and operational delivery of B2B sales products, contracts, and incentive programs. The role involves validating incentive payouts, maintaining legal contract templates, analyzing performance, and preparing reports.
Key Skills for This Role
Responsibilities
- Validate and process incentive payouts in alignment with contractual terms
- Maintain audit trails and documentation for exceptions and adjustments
- Coordinate with Finance, Legal, and Audit on incentive payouts and contracts
- Maintain and improve legal contract templates and compliance documentation
- Analyze performance and incentive calculations, support sales teams
- Prepare regular and ad hoc reports on incentive performance and program effectiveness
Requirements
- Experience in B2B contracts and payments
- Strong analytical and reporting skills
- Excellent stakeholder communication
- Knowledge of compliance and audit processes
Full Job Posting
Role Overview
- B2B Contracts and Payments Officer supports governance, coordination, and operational delivery of B2B sales products, contracts, and incentive programs.
- Ensures smooth communication across internal stakeholders and contributes to accuracy and consistency of sales program execution.
Accountabilities
- Own validation and processing of incentive payouts in strict alignment with contractual terms and internal guidelines.
- Drive full incentive payout cycle end to end ensuring accuracy, compliance, and efficiency.
- Maintain audit trails and documentation for exceptions, adjustments, and manual interventions.
- Own stakeholder communication with Finance, Legal, and Audit on routine matters.
- Own maintenance and continuous improvement of legal contract templates and compliance documentation.
- Analyze performance, incentive calculations, support sales teams in resolving discrepancies.
- Lead preparation of regular and ad hoc reports on incentive performance, customer trends, and program effectiveness.
- Contribute to upkeep of incentive calculations and tracking tools.
- Support various operational tasks and cross functional initiatives as needed.
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