Authorisation and Fraud Consultant
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Key skills for this role
About the Role
NeoStats is seeking an Auth and Fraud Consultant for a 12-month onsite contract in Riyadh to support credit card authorization optimization and fraud controls. The role requires 10-12 years of experience in cards issuing, fraud risk, and authorization management, with strong stakeholder management skills.
Key Skills for This Role
Responsibilities
- Develop a deep understanding of the bank’s credit card portfolio, including customer segments, spend behavior, and lifecycle performance
- Drive authorization optimization strategies to improve approval rates while maintaining risk thresholds
- Analyze authorization declines and identify opportunities to reduce false declines
- Collaborate with fraud and risk teams to optimize fraud rules without impacting genuine approvals
- Monitor and report on key issuing KPIs: approval rates, decline rates, fraud rates, and portfolio performance
- Provide data driven insights and analytics to support decision making across cards business, risk, and operations
- Enhance reporting dashboards for issuing portfolio focusing on authorization performance and fraud trends
- Act as interface between client and issuer stakeholders ensuring alignment on initiatives
- Support implementation of authorization and fraud optimization use cases
- Establish governance cadence with stakeholders to track performance and enhancements
- Coordinate with client teams to incorporate best practices and global insights
- Ensure effective knowledge transfer and capability building within the bank’s cards and fraud teams
Requirements
- 10–12 years of experience in cards issuing, fraud risk, and authorization management
- Mandatory: Worked in a bank and has good understanding of cards business, authorization and fraud systems
- Strong understanding of credit cards issuing business lifecycle
- Proven experience managing authorization strategies and fraud controls in issuing environments
- Familiarity with fraud and auth platforms
- Ability to translate analytics into actionable portfolio level interventions
- Experience working closely with cards business teams
- Strong stakeholder management across risk, fraud, and cards portfolio teams
- Awareness of SAMA regulations around fraud reporting & liability
- Experience in local market fraud trends (KSA/GCC)
Full Job Posting
About the Job
- Support the Credit Cards business by optimizing authorization performance, fraud controls, and portfolio health.
- Ensure a balance between customer experience (approval rates) and risk management (fraud prevention).
Responsibilities
- Develop a deep understanding of the bank’s credit card portfolio, including customer segments, spend behavior, and lifecycle performance.
- Drive authorization optimization strategies to improve approval rates across the issuing portfolio while maintaining risk thresholds.
- Analyze authorization declines (codes, patterns, drivers) and identify opportunities to reduce false declines and enhance customer experience.
- Collaborate with fraud and risk teams to optimize fraud rules and controls without negatively impacting genuine transaction approvals.
- Monitor and report on key issuing KPIs: approval rates, decline rates, fraud rates, and portfolio performance metrics.
- Provide data driven insights and analytics to support decision making across cards business, risk, and operations teams.
- Enhance reporting dashboards (MIS) for issuing portfolio, focusing on authorization performance and fraud trends.
- Act as the interface between client and issuer stakeholders (cards business, risk, fraud, operations), ensuring alignment on initiatives and outcomes.
- Support implementation of authorization and fraud optimization use cases and recommendations within the issuing environment.
- Establish governance cadence with stakeholders to track performance, outcomes, and ongoing enhancements.
- Coordinate with client teams to incorporate best practices and global insights into the issuing portfolio.
- Ensure effective knowledge transfer and capability building within the bank’s cards and fraud teams.
Requirements
- Mandatory: Worked in a bank and has good understanding of cards business, authorization and fraud systems.
- 10–12 years of experience in cards issuing, fraud risk, and authorization management.
- Strong understanding of credit cards issuing business lifecycle (activation, usage, retention, spend growth).
- Proven experience managing authorization strategies and fraud controls in issuing environments.
- Familiarity with fraud and auth platforms.
- Ability to translate analytics into actionable portfolio level interventions.
- Experience working closely with cards business teams (not just acquisition/sales).
- Strong stakeholder management across risk, fraud, and cards portfolio teams.
- Awareness of SAMA regulations around fraud reporting & liability.
- Experience in local market fraud trends (KSA/GCC).
- Understanding of compliance vs business trade offs.
What we offer
- Competitive Salary and Benefits.
- Opportunity to be part of a fast paced and growing startup.
- Ownership – You will own your initiative and be given specific responsibilities.
- Continuous coaching & mentoring – You will have the opportunity to interact and work closely with other senior data scientists and AI experts across the globe.
- Dynamic and respectful work environment – we truly value you.
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