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Associate TSE II
MongoDB
Gurugram, IND
Mid · 4+ years experience
Discovered 1 weeks ago
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Cool things you’ll do
You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.
As an ideal candidate, you will have
We consider all candidates with an eye for those who are self taught, curious, and multi-faceted. Our ideal ATSE II candidate should have:
4+ years of relevant experience
Strong understanding and grasp of the following areas
Systems administration
Troubleshooting Systems
Scalable and Highly available distributed systems
Network Administration
Application Architecture
Data architecture and design
Understanding of database architecture and administration
Experience in performance tuning and benchmarking
Previous experience in technical support
A B.Tech / B.S. or equivalent work experience
Nice to have
Comfortable with modern AI concepts and proficient in using AI-assisted tools to accelerate troubleshooting and enhance day-to-day technical support workflows.
Knowledge on one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl
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