Associate Solution Delivery Architect - Mainframe Operations

Summary objective of the job

Qualification-

• 4- 8 years of relevant experience
• Minimal Requirements include three years of experience in z/OS and familiar with mainframe functional areas such as zOS, Automation, Storage, CICS, and DBMS.
• Hands on experience in monitoring console, system health check process, performing IPL & SAD dump
• Ability to perform FLPD (First Level Problem determination) using console commands and syslog scan
• Understand and respond to WTO/WTOR. Handle device allocation errors
• Good understanding of SLA’s and taking charge during critical situations and collaborate with required Teams for quick resolution
• Experience in at least 2 batch monitoring tools – CA7, Jobtrac, ESP, Automan, OPC. Understand batch job process and have experience in batch monitoring, demand batch jobs, restarts and scheduling.
• Ability to create concise documentation based on the KT/Shadow sessions.
• Good understanding and experience on the IT Service management process, specifically Incident, Problem & Change management