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Associate Site Reliability Engineer II
MetLife
IND
Full-time
Hybrid
Discovered 1 weeks ago
LinuxNetworking fundamentalsProduction operationsIncident managementChange managementPython
Free
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LinuxNetworking fundamentalsProduction operations
Role Overview
MetLife is seeking a Site Reliability Engineer to ensure the reliability, availability, and performance of critical applications and platforms.
The role supports monitoring, incident response, observability, runbooks, automation, operational readiness, and service reliability through SRE practices.
Key Skills for This Role
LinuxNetworking fundamentalsProduction operationsIncident managementChange managementPython
Full Job Posting
Role Overview
MetLife is seeking a Site Reliability Engineer to ensure the reliability, availability, and performance of critical applications and platforms.
The role supports monitoring, incident response, observability, runbooks, automation, operational readiness, and service reliability through SRE practices.
Core Responsibilities
- Monitor service health, dashboards, alerts, and reliability indicators for assigned applications and platforms.
- Respond to alerts, support bridge calls, gather evidence, execute runbooks, communicate status, and escalate when required.
- Create and maintain dashboards, log queries, telemetry checks, alert validation, and actionable monitoring signals.
- Document operational procedures, update recovery steps, validate readiness with service owners, and support knowledge sharing.
- Create scripts for repetitive checks, data collection, remediation, operational reporting, and toil reduction.
- Support root cause analysis, postmortem documentation, and closure of corrective or preventive action items.
- Identify alert noise, toil, monitoring gaps, and preventive improvements for senior SRE review.
- Support adoption of SLOs, SLIs, SLAs, error budgets, operational readiness reviews, and production support standards.
- Use or improve AI-assisted tools for anomaly detection, incident correlation, root cause hints, and operational knowledge retrieval.
- Collaborate with engineering, infrastructure, cloud, and application teams to align service performance with business goals.
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