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As an Associate Relationship Manager, Banking & Treasury Services, you will play a critical role in the long-term success of high-value clients and the company.
By ensuring clients achieve their desired outcomes, the role will help drive customer satisfaction, loyalty, and retention, which in turn can lead to increased revenue and business growth.
You will act as trusted advisors to clients, helping them to realize the full potential of the company’s offerings and contributing to the overall success and reputation of the company.
The Associate Relationship Manager will be heavily involved with post onboarding and will mainly be supporting lower touch clients.
Clients trust you as their main point of contact.
They feel supported and confident using our product.
Clients’ issues are resolved quickly.
They stay with the company and continue using the product.
Clients understand and use more features of the product.
You identify opportunities for upselling or cross-selling.
You share client feedback with internal teams.
Your insights help improve the product and customer experience.
In one sentence: Success in this role means building trusted client relationships, ensuring clients get value from the product, resolving issues efficiently, and sharing customer insights to improve the business.
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Chandigarh, IND
Alpharetta, USA
Alpharetta, USA
, USA
, USA
Chandigarh, IND
Chandigarh, IND
Chandigarh, IND
Chandigarh, IND
Candidate Requirements:
Required:
Associates degree in Finance, Business, or equivalent work experience.
Education: Associate’s or Bachelor’s degree in Finance, Business, or a related field.
Experience: 0–2 years of experience in customer service, account coordination, or a professional office environment (FinTech or Banking interest is a plus).
Communication: Clear verbal and written communication skills for interacting with internal teams and clients.
Problem Solving: A proactive approach to learning new processes and solving basic technical puzzles.
Organization: Ability to manage multiple tasks and stay organized in a fast-paced environment.
Attitude: Patient, eager to learn, and collaborative.
Work Environment & Culture:
We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.
Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results.
Compensation and Benefits:
Compensation range: $60k - $72k We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work.
Financial Wellness
Bonus programs
401(k) match
Employee Stock Purchase Program (ESPP)
HSA and FSA options
Financial wellness resources and employee discount programs
Health & Well-being
Medical, dental, and vision coverage
Mental health support for employees and dependents through Lyra Health
Family planning and women’s health benefits through Carrot
Gym membership reimbursement and virtual wellness programs (including yoga)
Time Off
3 weeks PTO to start, with unlimited PTO after year one
Growth & Development
Education expense reimbursement
Leadership development programs
Certified Payments Professional (CPP) certification support
We believe great performance starts with feeling supported - and we’ve built our benefits with that in mind.
Traditional Physical Requirements:
Requires prolonged sitting, standing, bending, stooping and stretching.
Requires the ability to lift 10 pounds.
Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).
Join our team at Priority Commerce and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.
Public U.S. payments and banking fintech serving businesses with merchant acquiring, payables, treasury, and embedded-finance solutions.
Visit company websiteJobs and hiring trendsUSD 60000-72000 yearly / year
Full-time
Entry · 0+ years experience
Remote
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