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Associate IT Customer Support

KBR, Inc.
Abu Dhabi, UAE
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
IT customer supportDesktop applicationsHardware troubleshootingSoftware troubleshootingNetwork servicesSystem status analysis
Free

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Key skills for this role

IT customer supportDesktop applicationsHardware troubleshooting
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Role Overview

The Associate IT Customer Support professional provides technical support to an organization's internal users.

The role supports desktop applications, hardware, network services, and software under general supervision.

Responsibilities

  • Answer questions about procedures, transactions, and system status.
  • Interact with network services and application developers to restore service and usability.
  • Identify hardware and software problems.
  • Monitor, respond to, configure, install, and repair hardware and software issues according to established procedures.

Qualifications

  • High school diploma or equivalent.
  • At least 3 years of experience is required.

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