Associate Director, Strategy

The Associate plays a senior leadership role within Benoy’s Travel Retail and Aviation team, leading complex projects globally in a team tasked with providing commercially impactful work for clients across aviation, rail and wider travel environments.

Operating with a high degree of autonomy, Associates are trusted to exercise sound judgement in project delivery, client engagement and commercial decision-making.

They are accountable for the successful delivery of projects, the development of strong client relationships, and the leadership and development of their teams.

In addition to project delivery, Associates actively contribute to business growth, thought leadership, process improvement and the continued evolution of Benoy’s Travel Retail and Aviation advisory offer.

This role is suited to an experienced travel retail, aviation or transport consultant who combines strategic thinking, commercial awareness and strong analytical capability with a passion for shaping future passenger and customer experiences.

• Lead the delivery of medium and large-scale travel retail and aviation projects, ensuring work is aligned to client objectives and delivered to a consistently high standard.
• Manage multiple projects concurrently, maintaining oversight of scope, programme, budget, risk and quality.
• Ensure projects are delivered on time and within budget, with accountability for key milestones and commercial performance.
• Establish project governance frameworks, delivery plans and reporting structures to ensure successful project outcomes, with risks and issues identified early.
• Act as the primary client contact on assigned projects, leading meetings, workshops and presentations.
• Allocate workstreams and responsibilities across project teams, ensuring resources are effectively utilised.
• Provide senior review and quality assurance of project outputs, ensuring clarity of insight, narrative and recommendations.
• Identify project risks and implement mitigation strategies to support successful delivery.