Associate Director - Retail Leasing
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Key skills for this role
About the Role
Dubai Holding Asset Management seeks an Associate Director of Retail Leasing to lead client relationships and achieve 100% occupancy of the retail portfolio. The role involves developing leasing strategies, negotiating lease agreements, managing commercial operations, and driving customer satisfaction.
Key Skills for This Role
Responsibilities
- Lead leasing services for the retail portfolio to maximize occupancy and revenue
- Develop and implement leasing plans, policies, and procedures
- Acquire, negotiate, and conclude lease agreements with new and existing brands
- Manage client relationships and key commercial contacts
- Drive customer experience management to enhance acquisition and retention
- Prepare and monitor budgets, forecasts, and financial performance
- Conduct market research and recommend prospective tenants
- Ensure compliance with company policies and regulatory requirements
Requirements
- Bachelor's degree in Marketing, Business Administration, or related field
- Minimum 10 11 years of experience in retail leasing/sales with at least 5 years in a managerial level position
- Thorough knowledge of RERA regulations/rules
- Strong financial management and business acumen
- Advanced negotiation and persuasion skills
- Excellent customer relations and networking skills
- Middle East experience preferred
- Master's degree preferred
- RERA certification preferred
Full Job Posting
Role Summary
- The role holder is responsible for leading, developing and growing relationships with clients to achieve 100% occupancy of the retail portfolio, in order to maximize leasing revenue and retain existing customers.
- The role holder ensures that the deals are documented and executed within the company policies / budgets whilst providing seamless customer service to improve customer satisfaction and customer retention.
Core Responsibilities
- Provide input to the development of leasing strategy and business plan.
- Support in the development of leasing plans, policies, procedures and practices.
- Develop and implement an attainable leasing plan and budget.
- Manage the implementation of leasing policies, systems, processes, procedures and forms.
- Support the ED – Retail and Head – Retail Leasing to prepare, consolidate, and forecast the commercial budget.
- Manage leasing services for all DHAM retail portfolio and ensure proper planning and execution.
- Meet revenue and occupancy targets and ensure all pipelines and deals are closed.
- Acquire, negotiate and conclude lease agreements with new and existing brands.
- Ensure development of tenancy contracts templates and forms.
- Ensure retailers are in compliance with all documentaries, financial and design submission criteria.
- Research, analyze and make recommendations concerning prospective tenants.
- Pursue local and international tenants via canvassing, cold calling, and networking.
Minimum Qualifications & Experience
- Bachelor’s degree in Marketing / Business Administration or any related field.
- Master’s degree preferred.
- RERA certification preferred.
- Minimum 10 11 years of experience in retail leasing / sales with at least 5 years in a managerial level position.
- Middle East experience is preferred.
Technical Competencies
- Thorough knowledge of RERA regulations / rules.
- Strong financial management and business acumen.
- Adept in revenue and cost analysis.
- Advanced analytical skills.
- Thorough knowledge of retail market / trends / intelligence.
- Ability to manage the brokers / agents.
- Advanced negotiation & persuasion skills.
- Excellent customer relations and networking skills.
- Excellent interpersonal and leadership skills.
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