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The Associate Director Quality & Standards provides leadership in defining and propagating technical standards and best practices related to direct-to-chip liquid cooling system design, installation, maintenance, and operations. In this role you will lead a team of subject matter experts who provide technical guidance to internal field engineer and project management teams as well as to external clients, OEMs, and industry groups.
Success in this role requires leading a team that balances ongoing standards development and process improvement activities, training field resources on those standards and processes, and providing SME support for technical escalations from project execution teams.
This role requires flexibility to travel around the US up to 25%.
The Associate Director Quality & Standards provides leadership in defining and propagating technical standards and best practices related to direct-to-chip liquid cooling system design, installation, maintenance, and operations. In this role you will lead a team of subject matter experts who provide technical guidance to internal field engineer and project management teams as well as to external clients, OEMs, and industry groups.
Success in this role requires leading a team that balances ongoing standards development and process improvement activities, training field resources on those standards and processes, and providing SME support for technical escalations from project execution teams.
This role requires flexibility to travel around the US up to 25%.
Provide direct day-to-day people management for a team of technical subject matter experts.
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Monitor team workload distribution; surface capacity constraints and coordinate with Operations leadership to ensure balanced, sustainable allocation.
Establish and maintain team-level workflows, communication norms, and operating practices that support consistent quality and timely delivery in a fully remote environment.
Identify and remove process barriers that impede team productivity; escalate systemic issues to department or operations leadership with clear context and recommended solutions.
Conduct regular one-on-one meetings with all direct reports; maintain a consistent cadence of structured check-ins, feedback conversations, and goal reviews throughout the year.
Serve as a primary advocate and resource for team members navigating F2C systems, processes, tools, and culture; actively connect people to the support and information they need.
Model F2C values and operating norms in all interactions; actively reinforce the behaviors and standards that reflect the F2C way of working.
Develop, document, and maintain standards and specifications in conjunction with industry, OEM, and customer requirements.
Review existing standards regularly to ensure they align with customer needs and ongoing innovations in the industry.
Provide training, guidance, and support to staff regarding standards implementation and compliance.
Technical Training (25%)
Lead the technical training program for field resources ensuring they have the requisite knowledge to operate independently on customer sites.
Create course content based on technical standards and deliver through asynchronous recorded sessions, live classroom and laboratory sessions, and live in field sessions as needed.
Partner with Operations leaders to ensure field verification of skills and knowledge.
Identify knowledge gaps and develop new curriculum as industry standards evolve and new technologies emerge.
Technical Support for Project Execution (25%)
Provide technical support for projects including plan and specification reviews and redlines.
Provide technical support for project issue escalations including root cause analysis and corrective action recommendations.
Participate in on site and virtual meetings as required and requested by project execution team.
The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is:
Frequently required to remain in a stationary position.
Frequently moving through office, facility and other environments.
On occasion the employee may need to move stationary items weighing up to 30 pounds.
Fluid2Chip provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Notice To Third Party Agencies Fluid2Chip does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to Fluid2Chip in the absence of a signed Service Agreement where Fluid2Chip has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of Fluid2Chip and Fluid2Chip will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
Fluid2Chip is a specialized technical services practice built on decades of data center expertise. We bridge the gap between traditional construction teams and the shift to high-density liquid cooling — delivering expert commissioning, flush-and-fill, fluid chemistry, QA/QC, and system optimization services that ensure mission-critical liquid cooling infrastructure performs from day one.
Privately held U.S. technical-services company helping data-center operators start, test, integrate, and optimize high-density liquid-cooling systems.
Visit company websiteJobs and hiring trendsUSD 160000-190000 yearly / year
Full-time
Senior · 5+ years experience
Remote
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