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The Associate Director, Development role provides leadership and accountability across the entire development organization by empowering their employees to be self-sufficient and ensuring collaboration within and across our agile teams. This role primarily acts as a servant leader but is required to be hands-on to deal with issues, technical or cultural, as needed by the situation. They are champions and evangelists of the established best practices and processes defined by the development SDLC and hold developers accountable as necessary. Additionally, this role requires strong communication skills and collaborates with our business partners to ensure work provided to the agile teams are clearly defined and achievable. This role indirectly supports client engagement and experience by ensuring quality solutions are being delivered by the development organization and by providing support to the business
Collaborate with business partners and members of Product Management to ensure feature work is clearly defined with proper acceptance criteria
Engage and build strong relationships with external vendor partners that enables agile teams to provide business value easier and faster
Works alongside the Scum Masters and Product Owners to execute and grow First Command’s agile practices
Provides guidance and guardrails to members of agile teams for executing and upholding the SDLC processes
Creates an environment of collaboration and inclusion
Serves as a Subject Matter Expert about business and technical processes for developers and agile teams
Works with Software Architects and Software Consultants in creating development roadmap, defining and updating development standards and communicating the impacts
Works alongside Enterprise Architecture and Product Management at the Program level of our agile process to provide technical clarity and sizing of planned work
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Assists Product Management in evaluating, prioritizing and sizing production support issues
Drives and leads root cause analysis efforts and define remediation steps
Provide proof-of-concept solutions that show feasibility and viability of potential ideas (as necessary)
Serve as administrator of systems and platforms (as necessary)
Ensures communication and coordination across the business is occurring for production releases, maintenance windows and during production-down scenarios
Oversee and maintain health of the SDLC process, Code Reviews, documentation and development practices
Ability to fill role of Product Owner or Scrum Master for an agile team
Responsible for standard HR activities which include approving PTO, coordinating and approving training requests, goal setting and all aspects of performance management
Key contributor in resume reviewing and interview process for hiring of new development employees
Continually grow the soft and technical skills of developers
Monitors and measures success of the agile teams by utilizing an agreed upon set of metrics and ensures availability to Senior Leadership
Continually evaluating, refined and updating metrics that are used that measure quality, success and velocity of our agile teams
Preferred – Bachelor’s Degree in a Business-related or Information Systems related area of study
Strongly Preferred – Product Owner Certified
Strongly Preferred – Scrum Master Certified
6-8 years of experience in the area of responsibility
OR 5-7 years of experience in organizational leadership
©2026 First Command Financial Services, Inc. parent of First Command Brokerage Services, Inc. (Member SIPC , FINRA ), First Command Advisory Services, Inc., First Command Insurance Services, Inc. and First Command Bank. Securities products and brokerage services are provided by First Command Brokerage Services, Inc., a broker-dealer. Financial planning and investment advisory services are provided by First Command Advisory Services, Inc., an investment adviser. Insurance products and services are provided by First Command Insurance Services, Inc. Banking products and services are provided by First Command Bank (Member FDIC ). Investment and insurance products are not deposits, are not insured by the FDIC, and may lose value. A financial plan, by itself, cannot assure that retirement or other financial goals will be met.
First Command does not discriminate in the recruiting of Financial Advisors on the basis of race, color, religion, national origin, sex, marital status, disability, age or veteran status. No information solicited by First Command from you is intended to be used in a discriminatory manner. All information provided by you will be reviewed carefully, but the receipt of an Advisor application or other information does not imply that you will be offered the opportunity to enter into a Financial Advisor/Agent Agreement with First Command.
Employee-owned financial services company providing financial coaching, investing, insurance, and banking to military families.
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Senior · 6+ years experience
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