indeed
Associate Customer Success Manager
AppDirect
Toronto, CAN
Mid-Senior
Onsite
Discovered 1 weeks ago
Customer successPartnershipsSaaS businessCustomer relationship managementAccount retention and growthCustomer onboarding
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Customer successPartnershipsSaaS business
Role Overview
Customer Success Managers own customer outcomes for a book of business and build direct relationships with customer stakeholders.
The role develops account strategies that support retention, growth, partnership creation, revenue generation, and customer business objectives.
Customer Success Managers advocate for customer needs and help transform customer relationships to support financial growth.
Key Skills for This Role
Customer successPartnershipsSaaS businessCustomer relationship managementAccount retention and growthCustomer onboarding
Full Job Posting
About AppDirect and PartnerStack
AppDirect provides a subscription commerce platform for selling products as a service across channels and devices.
PartnerStack is an AppDirect subsidiary focused on software partnerships, ecosystems, and B2B partnership growth.
Role Overview
Customer Success Managers own customer outcomes for a book of business and build direct relationships with customer stakeholders.
The role develops account strategies that support retention, growth, partnership creation, revenue generation, and customer business objectives.
Customer Success Managers advocate for customer needs and help transform customer relationships to support financial growth.
What You'll Do
- Manage assigned accounts and help customers realize value through optimized programs, revenue generation, and return on investment.
- Develop strategies for customer growth and retention.
- Educate customers about PartnerStack solutions and advocate for how the platform can address their needs.
- Hold regular stakeholder check-ins and quarterly business reviews focused on revenue generation and customer objectives.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at AppDirect
Développeur/développeuse logiciel, niveau intermédiaire
Montréal, CAN
Junior
Discovered YesterdayView →
Senior Manager, Web Strategy & AI Experience
Toronto, CAN
Manager
AppDirect is seeking a Senior Manager to own web strategy, corporate website delivery, and AI-enabled digital experiences. The role leads a web development team, drives SEO and performance optimization, and requires expe
Discovered 4 days agoView →
Senior Manager, Web Strategy & AI Experience
Toronto, CAN
ManagerFull-time
AppDirect is seeking a Senior Manager to own web strategy, roadmap, and execution while leading a small web development team. The role combines AI integration, technical SEO, performance optimization, and cross-functiona
Discovered 4 days agoView →
Partner Success Manager
, USA
Discovered Yesterday
Développeur/développeuse logiciel, niveau intermédiaire
, CAN
Discovered YesterdayFull-time
Intermediate Software Development
Montréal, CAN
Discovered Yesterday
Développeur/développeuse logiciel, niveau intermédiaire
Montréal, CAN
Discovered Yesterday
Software Developer
Montréal, CAN
Discovered Yesterday
Client Services Consultant, Copilot
, CAN
Discovered 2 days agoFull-time
Senior Manager, Web Strategy & AI Experience
Toronto, CAN
Discovered 4 days ago
Senior Manager, Web Strategy & AI Experience
Toronto, CAN
Discovered 4 days agoFull-time