Assit. Soft Manager

Job Purpose

Roles, Responsibilities & Duties

• Collaborate closely with the soft services team to monitor daily operations, ensuring compliance with service level agreements and performance metrics.
• Coordinate vendor activities including contract adherence, quality control, and timely issue resolution to maintain seamless service provision.
• Support the management of work permits and incident reporting systems, documenting and controlling events to uphold safety and regulatory standards.
• Assist in space planning initiatives and troubleshoot mechanical, electrical, and plumbing (MEP) issues alongside technical personnel to optimize facility functionality.
• Build and maintain strong relationships with internal stakeholders and external partners to enhance communication and operational efficiency.
• Participate in planning and aligning operational activities with organizational goals, contributing to continuous process improvements and accountability.

Qualification