Assistant Retail Manager

Wynn Al Marjan Island will be the first integrated resort in the UAE.

Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah.

The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club.

It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position:

Wynn Al Marjan Island is looking for a skilled Assistant Manager Retail to join our Retail team.

The primary duties and responsibilities of this role are:

Support the Store Operations Manager in overseeing all aspects of retail operations

Supervise and motivate team members to deliver outstanding customer service and achieve sales targets

Ensure product displays and store presentation align with Wynn’s luxury standards and seasonal themes

Monitor inventory levels, manage stock replenishment, and coordinate with procurement teams

Handle customer inquiries, feedback, and complaints with professionalism and discretion

Assist in preparing sales reports, tracking performance metrics, and analyzing trends

Maintain store cleanliness, organization, and compliance with health and safety regulations

Participate in staff training, scheduling, and performance evaluations

Implement promotional strategies and support marketing initiatives

Uphold Wynn’s brand values and ensure a refined, welcoming atmosphere for all guests

Bachelor’s degree in Retail Management, Business Administration, or a related field

Minimum 3–5 years of experience in luxury retail or hospitality, with at least 1 year in a supervisory role

Strong leadership and team development skills

Excellent communication, interpersonal, and customer service abilities

Proficiency in retail POS systems and inventory management software

High attention to detail and commitment to brand excellence

Ability to work flexible hours, including weekends and holidays