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naukri

Assistant Restaurant Manager

Azadea
Saudi Arabia, KSA
Full Time
Manager
Onsite
3 weeks ago
Restaurant OperationsTeam SupervisionCustomer ServiceFood PreparationInventory ManagementMS Office
Free

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Restaurant OperationsTeam SupervisionCustomer Service
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JOB PURPOSE

  • The Assistant Restaurant Manager is responsible for overseeing daily restaurant operations, managing and supervising the team, and actively contributing to achieving exceptional service and guest satisfaction.

RESPONSIBILITIES

  • Supervise the food preparation and presentation process, check the quantity and quality of displayed items, and take necessary actions to ensure high quality meals are produced.
  • Manage all restaurant operations, including overseeing opening and closing procedures, conducting maintenance checks, managing shifts, and coordinating with the purchasing department.
  • Monitor the team's performance, oversee the restaurant's set targets, ensure work is completed to standards of productivity, quality, and timeliness, and reward the team accordingly.
  • Execute various customer service activities, including handling complaints, addressing complex queries, and investigating and resolving customer problems.
  • Execute comprehensive assessments and evaluations of displayed items to ensure both quantity and quality meet specified standards, taking appropriate actions as needed.
  • Follow the organization's Health, Safety, and Environment (HS&E) policies, procedures, and mandatory instructions to identify and mitigate risks.
  • Monitor daily F&B costs, oversee budget alignment with the management team, and optimize inventory and pricing strategies accordingly.
  • Record all invoices in accordance with company policy.

LANGUAGE & TECHNICAL SKILLS

  • Fluency in English.
  • Fluency in Arabic is a plus.
  • Proficiency in MS Office.

EDUCATION

  • Bachelor's degree in Food and Beverage, or Hospitality Management, or a related field.

EXPERIENCE

  • General Experience: Four to six years of experience in F&B Operations, or a similar role.
  • Managerial Experience: One year of experience in a managerial role.

BEHAVIORAL COMPETENCIES

  • Customer Focus: Builds strong customer relationships and delivers customer centric solutions.
  • Directs Work: Provides direction, delegating, and removing obstacles to get work done.
  • Drives Results: Consistently achieves results, even under tough circumstances.
  • Communicates Effectively: Develops and delivers multi mode communications.
  • Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands.

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