Assistant Restaurant Manager
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Key skills for this role
About the Role
St. Regis Hotels & Resorts is seeking an Assistant Restaurant Manager to oversee dining operations at The Pearl Island in Doha. The role involves supervising staff, ensuring guest satisfaction, and maintaining quality standards.
Key Skills for This Role
Responsibilities
- Ensure staff work as a team to provide optimum service and meet guest needs
- Inspect grooming and attire of staff and rectify deficiencies
- Complete opening and closing duties including setting up supplies and cleaning equipment
- Inspect storage areas for organization, FIFO, and cleanliness
- Complete scheduled inventories and requisition supplies
- Monitor dining rooms for seating availability, service, safety, and guest well being
- Assist management in hiring, training, scheduling, evaluating, and coaching employees
- Follow company safety and security policies and report accidents
- Welcome and acknowledge guests according to company standards
- Develop and maintain positive working relationships with others
Requirements
- High school diploma or G.E.D. equivalent
- At least 2 years of related work experience
- At least 1 year of supervisory experience
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 50 pounds
Full Job Posting
Position Summary
- Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
- Inspect grooming and attire of staff, and rectify any deficiencies.
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
- Inspect storage areas for organization, use of FIFO, and cleanliness.
- Complete scheduled inventories and stock and requisition necessary supplies.
- Monitor dining rooms for seating availability, service, safety, and well being of guests.
- Complete work orders for maintenance repairs.
Additional Responsibilities
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests’ service needs; assist individuals with disabilities.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Ensure adherence to quality expectations and standards.
- Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost savings.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None
About St. Regis Hotels & Resorts
- Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts worldwide.
- The brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests.
- In joining St. Regis, you join a portfolio of brands with Marriott International.
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