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The role requires the person to ensure Staff timely & accuracy whilst preparation of various Dashboard, KPI metrics & governance decks
Accountable to maintain constant vigil over checks and controls in specific areas including all the activities of the unit and bring out exceptions / gaps in a timely manner in order to remediate and address root causes.
Understand and implement goals and vision.
Maintain service level agreement metrics on turnaround and accuracy
Use metrics to drive decisions around service delivery improvements.
Identify opportunities for process improvements and remove process “bottle necks”.
Assess process health (through key metrics) & identify broken processes that requires redesign
Use customer/stakeholders feedback to continuously re- engineer processes
Liaise with other units within the Bank for operations related issues/updates/support required including those relating to Wealth Management Operations
Ensure prompt and early escalation of both existing and potential risk issues
Facilitates “meaningful” root cause analysis ( not just categorizing errors) and implements
The role requires the person to ensure Staff timely & accuracy whilst preparation of various Dashboard, KPI metrics & governance decks
Accountable to maintain constant vigil over checks and controls in specific areas including all the activities of the unit and bring out exceptions / gaps in a timely manner in order to remediate and address root causes.
Understand and implement goals and vision.
Maintain service level agreement metrics on turnaround and accuracy
Use metrics to drive decisions around service delivery improvements.
Identify opportunities for process improvements and remove process “bottle necks”.
Assess process health (through key metrics) & identify broken processes that requires redesign
Use customer/stakeholders feedback to continuously re- engineer processes
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Liaise with other units within the Bank for operations related issues/updates/support required including those relating to Wealth Management Operations
Ensure prompt and early escalation of both existing and potential risk issues
Facilitates “meaningful” root cause analysis ( not just categorizing errors) and implements
Data Science
Graduate. Supplementary certifications related to Capital Markets preferred.
Prior experience of 1-3 years preferably in areas related to Capital Markets/Finance.
Good knowledge of Broking and basic working knowledge of MS Office & process management
Cross team collaboration – Proactive engagement with Business Units and all responsible persons in the unit.
Clear understanding of the Company’s and Regulatory KYC norms
Good domain knowledge of functioning of Capital Markets.
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
International banking organization focused on commerce and prosperity.
Visit company websiteJobs and hiring trendsFull-time
Mid · 1+ years experience
Onsite
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