Assistant Manager - Internal Controls- Loan DST
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Key skills for this role
About the Role
Mashreq Corporate & Investment Banking Group seeks an Assistant Manager for Internal Controls in Loan DST to support the Direct Sales team. The role involves managing liability letters, conducting training, ensuring accurate loan disbursals, and monitoring sales performance.
Key Skills for This Role
Responsibilities
- Manage end to end Liability Letter management for pay order issuance for all DSA’s
- Conduct regular on site training sessions and product refreshers for DSA teams
- Ensure accurate documentation and Loan disbursals as core team responsible for centralized management of all DSA applications
- Map out the end to end digital journey for DSA PL application flow
- Monitor progress of sales staff under IIP/PIP and provide timely feedback to Sales Managers
- Ensure alignment of headcount planning with budgeted numbers & business strategy
- Prepare and support periodic budgeting exercises
- Robust on site tracking of all applications & supporting SM/NSM in delivery of MI
- Co ordinate with sales teams and ensure comprehensive tracking on deferrals, buyouts or any other ad hoc reports
- Monitor & follow up with sales staff on ONR & MER Reporting requirements
- Chub management Safe custody of documents submitted by respective sales officers/Advisors
- Support in reducing error rate in submissions to increase efficiency as per the lean principles
Requirements
- Graduate with 3 year work experience in a financial institution within Sales management
- Excellent Stakeholder/People management skills
- Expert knowledge of different Sales Management Techniques
- Fair knowledge of credit compliance and risk management
- Knowledge of Sales Operation Procedures and Policies
- Communication, interpersonal & negotiation skills
- Adept computer skills
Full Job Posting
Role Overview
- To provide critical sales support to the Direct Sales team to achieve business goals.
- Support NSM & Sales Managers on delivery of required targets agreed with the business/department head.
- Maintain robust engagement with key stakeholders critical for sales closure.
Key Responsibilities
- Manage end to end Liability Letter management for pay order issuance for all DSA’s.
- Conduct regular on site training sessions and product refreshers for DSA teams.
- Ensure accurate documentation and Loan disbursals as core team responsible for centralized management of all DSA applications.
- Map out the end to end digital journey for DSA PL application flow.
- Monitor progress of sales staff under IIP/PIP and provide timely feedback to Sales Managers.
- Ensure alignment of headcount planning with budgeted numbers & business strategy.
- Prepare and support periodic budgeting exercises.
- Robust on site tracking of all applications & supporting SM/NSM in delivery of MI.
- Co ordinate with sales teams and ensure comprehensive tracking on deferrals, buyouts or any other ad hoc reports.
- Monitor & follow up with sales staff on ONR & MER Reporting requirements.
- Chub management Safe custody of documents submitted by respective sales officers/Advisors.
- Support in reducing error rate in submissions to increase efficiency as per the lean principles.
Qualifications
- Graduate with 3 year work experience in a financial institution within Sales management.
- Excellent Stakeholder/People management skills.
- Expert knowledge of different Sales Management Techniques.
- Fair knowledge of credit compliance and risk management.
- Knowledge of Sales Operation Procedures and Policies.
- Communication, interpersonal & negotiation skills required.
- Adept computer skills.
- Adaptable and versatile.
Working Conditions
- Reports to the Manager/NSM for regular progress updates.
- The job holder will be operating within well defined and demarcated business areas.
- Must adhere to the policies and guidelines set out by the Bank.
- Must work within central bank guidelines and the bank’s credit policy.
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