Assistant Manager Human Resources
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Key skills for this role
About the Role
Landmark Group is looking for an Assistant Manager – Human Resources for Home Centre in Dubai. This generalist role covers HR operations, manpower planning, recruitment, HR project coordination, and employee engagement.
Key Skills for This Role
Responsibilities
- Drive engagement initiatives for the concept population — activities, cultural events, recognition moments, and team building programmes
- Organize and facilitate HR connect sessions, focus group discussions, and pulse check conversations
- Plan and execute employee events — managing end to end logistics, content coordination, employee communications, and post event follow up
- Lead Recognition program end to end across all GCC countries
- Support in managing employee performance and check ins along with business managers
- Conduct structured exit interviews to capture departure insights and identify retention risks
- Maintain the live headcount plan for the concept function
- Prepare quarterly manpower summaries covering headcount movement, open roles, time to fill, and offer to join ratios
- Analyse attrition data on a quarterly basis to identify trends
- Own the coordination and execution of HR projects and initiatives
- Maintain the HR activity calendar and draft/publish HR communications
- Own and execute core HR transactions for the concept population — contracts, letters, HRMS updates, probation tracking
Requirements
- Master’s degree/ MBA with specialization in HR from a reputed university
- 6 – 8 years of proven experience in a similar role, preferably in retail industry in a fast paced retail environment
- Strong understanding of HR best practices and business operations
- Ability to build strong relationships and influence stakeholders at all levels
- Comfortable working in a fast paced, dynamic environment with a high degree of autonomy
- Passionate to enhance people’s experience
- Demonstrated ability to lead and inspire a team, fostering a positive and collaborative work environment
- Excellent communication and interpersonal skills
- Strong project management and time management skills, with ability to prioritize, meet tight deadlines and eye for detail
Full Job Posting
Job Description
- The Assistant Manager – Human Resources is a generalist role with a strong operational core sitting within Home Centre’s People & Culture team.
- The role covers four areas: HR operations and compliance, manpower planning and corporate recruitment, HR project coordination, and employee engagement and relations.
- This is a role for someone who moves easily between a headcount tracker and a listening circle — bringing the same level of ownership to transactional HR as to people facing work.
- In a lean team, execution matters as much as intent, and this role is expected to deliver across all four areas with consistency and care.
- Reports to the Senior Manager – Human Resources, based at the corporate office with travel across locations as required.
Key Responsibilities & Result Areas
- Drive engagement initiatives for the concept population — activities, cultural events, recognition moments, and team building programmes. Coordinate end to end logistics, manage vendor partnerships where applicable, and measure impact through participation and feedback data.
- Organize and facilitate HR connect sessions, focus group discussions, and pulse check conversations across concept and concept teams. Ensure insights are captured, actioned, and communicated back to employees and leadership.
- Plan and execute employee events — managing end to end logistics, content coordination, employee communications, and post event follow up.
- Lead Recognition program end to end (including nomination, felicitation, reporting) across all GCC countries while closely liasoning with business and HR stakeholders
- Support in managing employee performance and check ins along with business managers
- Conduct structured exit interviews to capture departure insights and identify retention risks.
- Maintain the live headcount plan for the concept function — tracking approved positions, vacancies, pipeline status, and attrition projections to ensure the plan reflects both current reality and forward business needs.
- Prepare quarterly manpower summaries covering headcount movement, open roles, time to fill, and offer to join ratios.
- Analyse attrition data on a quarterly basis to identify trends by function, band, and level.
- Benchmarking external practices and support team in designing and executing world class people practices
- Own the coordination and execution of HR projects and initiatives — from scoping and planning through to delivery and closure. Manage timelines, track actions, and ensure cross functional dependencies are flagged and resolved in advance.
- Maintain the HR activity calendar for the concept population. Draft and publish HR communications policy updates, process changes, reminders in a clear, professional, and timely manner.
Skills & Competencies
- Strong command of end to end HR operations contracts, HRMS, compliance and audit readiness
- Proficiency in HR data management and reporting; ability to build and maintain dashboards and trackers
- High accuracy and attention to detail in all documentation and record keeping
- Structured project management approach — able to plan, track, and close HR initiatives on time and to brief
- Skilled at building and maintaining SOPs, process maps, and HR communication materials
- Comfortable managing multiple workstreams simultaneously with a high degree of ownership
- Proven ability to design and deliver engagement programmes that resonate with diverse, professional workforces
- Skilled facilitator of focus groups, HR connects, and townhall format sessions
- Sound understanding of employee relations, grievance handling, and conflict resolution
- Experience in attrition analysis and presenting data driven ER insights to leadership
- Excellent written and verbal communication in English; strong ability to draft HR communications and reports
- Collaborative, stakeholder oriented approach with the ability to influence across functions
Knowledge & Experience
- Master’s degree/ MBA with specialization in HR from a reputed university
- 6 – 8 years of proven experience in a similar role, preferably in retail industry in a fast paced retail environment.
- Strong understanding of HR best practices and business operations.
- Ability to build strong relationships and influence stakeholders at all levels.
- Comfortable working in a fast paced, dynamic environment with a high degree of autonomy.
- Passionate to enhance people’s experience
- Demonstrated ability to lead and inspire a team, fostering a positive and collaborative work environment.
- Excellent communication and interpersonal skills, with the ability to effectively present and articulate concepts and ideas.
- Strong project management and time management skills, with the ability to prioritize, meet tight deadlines and eye for detail
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