Assistant Manager - Gaming Technicians

Wynn Al Marjan Island will be the first integrated resort in the UAE.

Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah.

The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club.

It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position:

Wynn Al Marjan Island is currently seeking an Assistant Manager – Gaming Technicians to join the resort’s Gaming Technician team.

The primary duties and responsibilities of this role are:

• Manage the daily operations of gaming technicians, ensuring timely maintenance, troubleshooting, and repair of gaming equipment
• Monitor machine performance, uptime, and guest feedback to identify operational issues and improvement opportunities
• Manage the installation, configuration, relocation, and removal of EGM, table game equipment, and related systems
• Provide guidance, coaching, and on-the-job training to gaming technicians to enhance technical capability and performance
• Assist in scheduling and task assignments to ensure adequate coverage across all shifts
• Ensure all technical activities comply with UAE gaming regulations, Wynn Resorts’ internal controls, and manufacturer specifications
• Maintain accurate and up-to-date records of machine configurations, maintenance logs, and regulatory documentation
• Coordinate with gaming equipment manufacturers and service providers for technical support, repairs, and upgrades
• Stay informed on emerging gaming technologies, system enhancements, and industry trends
• Assist in the integration of new gaming platforms, cashless solutions, and digital interfaces
• Collaborate with IT, Surveillance, and Gaming Operations to maintain system connectivity, data integrity, and operational reliability

The ideal candidate for this position will have the following experience and qualifications: