Assistant Manager - ECommerce
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Key skills for this role
About the Role
Babyshop is a leading baby and kids’ retailer in the Middle East, offering a wide range of high-quality products for babies, toddlers, and children. We are committed to providing exceptional customer service and a seamless shopping experience for parents and caregivers.
Key Skills for This Role
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Overview
Babyshop is a leading baby and kids’ retailer in the Middle East, offering a wide range of high-quality products for babies, toddlers, and children.
We are committed to providing exceptional customer service and a seamless shopping experience for parents and caregivers.
Our mission is to create a community where parents can access information, support, and resources to make their parenting journey more enjoyable and fulfilling.
Role Overview
The employee will be responsible for managing the end-to-end product content lifecycle on the Babyshop website.
This role ensures that all products go live with accurate, complete, and high-quality content, while coordinating across buying, marketing, web, and logistics teams.
The ideal candidate is detail-oriented, organised, and thrives in a fast-paced retail eCommerce environment.
Product Content Management
- Own the end-to-end process of onboarding products to the website—from sample ordering to final content upload.
- Ensure accurate collation, validation, and completeness of all product content (attributes, descriptions, images).
- Partner with the buying team and eCommerce manager to ensure the timely launch of in-store and online-exclusive products.
- Maintain strong coordination with buying teams to ensure all required product information is delivered before the product lands in the warehouse.
- Daily QC of the items going live to ensure no Product Details Page (PDP) content errors.
Cross-Functional Coordination
- Work closely with the Web Team to identify and resolve content gaps, errors, or inconsistencies promptly.
- Collaborate with Marketing and Web teams on photoshoot planning, scheduling, and execution.
- Communicate photoshoot schedules and requirements to the buying team, ensuring proper sample preparation and labelling.
Photoshoot & Sample Management
- Ensure all samples required for photoshoots are scanned, tracked, and delivered to the shoot location on time.
- Coordinate with logistics teams to arrange transportation, manpower, and setup requirements.
- Ensure all products used in shoots are accurately recorded in the master sheet and correctly tagged (sample/store/warehouse stock).
- Manage post-shoot logistics, including timely return of products to stores or warehouses.
Data Accuracy & Quality Control
- Maintain and update master data sheets with high accuracy and consistency.
- Conduct weekly audits of website content to identify errors or missing information.
- Report issues to relevant teams and follow through to resolution.
Qualifications & Skills
- 1–3 years of experience in E-Commerce or digital retail operations.
- Experience in E-commerce retail (preferably Baby & Kids categories) is an advantage.
- Strong verbal and written communication skills.
- Highly collaborative with the ability to work across cross-functional teams.
- Proficient in Microsoft Excel (data handling, validation, basic analysis).
- Strong attention to detail and organisational skills.
- Ability to work in a fast-paced, deadline-driven environment.
- Self-motivated with a proactive approach to problem-solving.
- Comfortable interacting with stakeholders across different seniority levels.
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