Assistant Manager-Cash Management Services Abu Dhabi

Responsibilities

• Financial
• Ensure all operations are conducted in a cost-effective manner, including promoting recycling.
• Assist the Operations Manager in managing budgets and forecasts.
• Identify cost-saving opportunities without compromising work quality.
• Customer
• Liaise with existing customers and clients to address any hindrances or issues affecting smooth operations.
• Attend to external and internal auditors as required.
• Ensure delivery, action, audit, and maintenance of all customer reports (daily, weekly, and monthly) as appropriate.
• Develop and maintain strong relationships across the business unit.
• Process
• Control and supervise all CMC operations, ensuring smooth execution and timely accomplishment.
• Coordinate with clients and customers for day-to-day activities and operations.
• Ensure all orders and instructions are complied with by CMC staff.
• Assist the Manager in recruiting new staff and evaluating employee performance to identify hiring and training needs.
• Supervise and motivate staff to achieve optimal performance.
• Communicate with clients to evaluate their needs and handle complaints.
• Conduct regular audits as per company policy.
• Oversee the analytical framework used to support decisions on financing tools, optimizing working capital usage.
• Maintain a focus on enhancing control, achieving operational efficiency, and reducing operational risk.
• Innovation
• Develop, maintain, and analyze appropriate KPI metrics and reporting.
• Facilitate inter-departmental collaboration to foster the exchange of ideas and diverse perspectives.
• Integrate automation tools to streamline repetitive tasks and reduce manual workload.
• Judgment to problem-solving using both quantitative and qualitative inputs and analyses, even with imperfect information.
• Selection Criteria
• Emirati candidate with Family-Book.
• Minimum of 5 to 8 years in a cash management center and banking operations.
• Proven expertise in handling large volumes of cash, ATM operations, investigations, implementing security measures, and team management.
• Excellent organizational skills, strong verbal and written communication skills, and a demonstrated ability to work effectively in dynamic and cross-functional team environments.
• Effective relationship-building, negotiation, and facilitation skills.