Assistant Manager - All Day Dining
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Key skills for this role
About the Role
FASSCO Catering Services LLC seeks an Assistant Manager for All Day Dining to oversee In Room Dining and Outlet operations at a healthcare facility. The role ensures high service standards, trains staff, handles complaints, and maintains records.
Key Skills for This Role
Responsibilities
- Oversee In Room Dining & Outlet operations at a healthcare facility
- Ensure prompt and efficient service
- Train waiters/waitresses on order taking process
- Ensure team members maintain high standards of personal presentation and deliver professional service
- Handle patient complaints promptly and professionally
- Conduct daily team briefings
- Maintain accurate records including consumption logs, expiry logs, and tracking sheets
- Focus on Patient Experience management and ratings
Requirements
- Food & Beverage Service Supervisory: 4 years (Required)
Full Job Posting
Job Overview
- FASSCO is looking for an Assistant Manager All Day Dining who will be responsible for overseeing In Room Dining & Outlet operations at a healthcare facility.
Key Responsibilities
- Ensures prompt and efficient service.
- Train Waiter / Waitresses on order taking process.
- Ensures all team members maintain high standards of personal presentation and deliver professional, courteous, and friendly service.
- Handles patient complaints promptly and professionally, providing feedback and involving the Head of Department when necessary.
- Conducts daily team briefings and ensures team members have the necessary knowledge, tools, and equipment to execute their tasks.
- Maintains accurate and timely records, including consumption logs, expiry logs, and tracking sheets.
- Focuses on Patient Experience management and ratings
- Performs other duties as assigned by management on a daily or occasional basis.
Experience
- Food & Beverage Service Supervisory: 4 years (Required)
Work Location
- In person
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