Assistant Housekeeping Manager-(Saudi National)
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Key skills for this role
Role Overview
Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:
• Consistently offer professional, friendly and engaging service
• Lead and assist the Banquet Director in the day-to-day operation of the department and ensure service standards are followed
• Conduct regular inspections of all banquet areas
• Train all Supervisors and Colleagues as required
• Work closely with the Maintenance department to address all banquet areas repairs
• Address all guest concerns and react quickly, logging and notifying proper departments
• Balance operational, administrative and Colleague needs
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned
Key Skills for This Role
Full Job Posting
Company Description
Raffles Makkah Palace offers suites, villas, dining outlets, a spa and fitness center, and meeting facilities in a hospitality setting.
The hotel describes its service approach as combining Raffles standards with Arab hospitality values.
Job Responsibilities
- Provide professional, friendly, and engaging service.
- Lead and assist with day-to-day department operations and ensure service standards are followed.
- Conduct regular inspections of operational service areas.
- Train supervisors and colleagues as required.
- Coordinate with Maintenance to address repairs in service areas.
- Address guest concerns quickly and log and notify the appropriate departments.
- Balance operational, administrative, and colleague needs.
- Follow departmental policies and procedures.
- Report necessary maintenance items.
- Follow all safety and sanitation policies.
- Perform other duties as assigned.
Qualifications
- Previous leadership experience is required.
- Computer literacy in Microsoft Windows applications is an asset.
- A university or college degree in a related discipline is an asset.
- Excellent communication and organizational skills are required.
- Strong interpersonal and problem-solving abilities are required.
- A highly responsible and reliable work style is required.
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