Assistant Housekeeping Manager
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Key skills for this role
About the Role
Responsibilities: Obtains list of vacant rooms which need to be cleaned immediately and list of prospective check outs in order to prepare work assignments Assigns workers their.
Key Skills for This Role
Responsibilities
- Obtain list of vacant rooms to clean and prepare work assignments
- Assign workers duties and inspect work for cleanliness standards
- Advise manager or desk clerk of rooms ready for occupancy
- Inventory stock to ensure adequate supplies
- Investigate complaints regarding housekeeping service and equipment
- Examine rooms, halls, and lobbies for repairs or replacements
- Conduct orientation training for new employees
- Record data on work assignments, actions, and time records
- Attend staff meetings and make recommendations for improvement
- Assist manager in preparing reports on occupancy, payroll, and expenses
- Plan work schedules to ensure adequate service
- Support and supervise inspection program for guestrooms and public space
Requirements
- Supervisory experience in housekeeping or hospitality
- Knowledge of cleaning standards and procedures
- Ability to train and supervise staff
- Strong organizational and communication skills
Full Job Posting
Responsibilities
- Obtains list of vacant rooms which need to be cleaned immediately and list of prospective check outs in order to prepare work assignments.
- Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness.
- Advises manager or desk clerk of rooms ready for occupancy.
- Inventories stock to ensure adequate supplies.
- Investigates complaints regarding housekeeping service and equipment, and assists manager with corrective action.
- Examines rooms, halls, and lobbies to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
- Conducts orientation training of new employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment.
- Records data concerning work assignments, Grand Performer actions, and time records, and prepares periodic reports.
- Attends periodic staff meetings with other department heads to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation.
- Assists manager in preparing reports concerning room occupancy, payroll expenses, and department expenses.
- Plans work schedules to ensure adequate service.
- Supports and supervises an effective inspection program for all guestrooms and public space.
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