Manor Club / Apt Lounge Associate
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Key skills for this role
About the Role
Provide exceptional hospitality and customer service to VIP guests, ensuring smooth operations and updating guest preferences and feedback.
Key Skills for This Role
Responsibilities
- Provide guests with unparalleled hospitality from arrival to departure
- Serve food & beverage to VIP guests in accordance with hotel standards
- Assist to ensure smooth operation and high level of customer service within the penthouse
- Update guest preference, feedback and comments on guest profile section
Requirements
- Provide unparalleled hospitality to guests
- Serve food & beverage to VIP guests
- Update guest preferences and feedback
Full Job Posting
Overview
- Provide our guests with unparalleled hospitality, from an effortless arrival and departure experience in a gracious and polite manner
- Serve food & beverage to VIP guests with excellent customer services in accordance to hotel standards
- Assist to ensure a smooth operation and achieve a high level of customer service within the penthouse
- Update the guest preference, feedback and comments on to the guest profile section
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