Assistant General Manager

Summary of Duties

Seeking an organized, efficient and customer service-oriented Assistant Quick Services General Manager to lead our growing team and handle the day to day operations of the restaurant. The Assistant Quick Services General Manager will play a key role on our team by hiring, scheduling, and managing the restaurant associates as well as overseeing the success and profitability of the business.

Responsibilities

Help coordinate and directs the store’s operations to maximize profitability while maintaining the company’s mission, values, policies, quality and guest experience standards.

Ensure that the restaurant complies with all necessary hygiene, health, safety, and licensing requirements and guidelines.

Recruit, train, supervise, and develop restaurant associates, including servers, cooks, dishwashers and etc.

Assist with associates assignments, scheduling, evaluations, and terminations.

Estimates food and beverage needs, and purchases food, beverage, and supplies; receives and checks orders to ensure that the orders are correct.

Ensure departmental goals are set and lead a team of managers who works closely with each other to understand operational needs.

Ensures the team always offers a consistent high level of service to all guest with a smile.

Provide training and motivation, and encourage interdepartmental collaboration.

Collaborates closely with Senior Management leaders to achieve all restaurant goals and plan activities.

Make recommendations concerning the operation in the weekly management meeting.

Perform additional duties as assigned by Senior Management.

This position requires bending, stooping, lifting, continuous standing or walking.

Qualifications

Strong communicator with excellent interpersonal skills.

Customer service-oriented attitude.

Ability to work independently, as well as lead, manages, and motivates the team.

Willingness to work in a fast-paced environment and stay calm under pressure.

2+ years of management experience in a high-volume fast-paced quick service or counter service venue.

Experience working in a restaurant environment.