Assistant General Manager
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Key skills for this role
Role Overview
A premium F&B operation in Dubai is seeking an experienced and dynamic Assistant General Manager.
This hands-on hospitality leadership role supports senior management in service excellence, team performance, operational standards, guest satisfaction, and commercial results.
The position carries significant responsibility for people and operational performance.
Key Skills for This Role
Full Job Posting
Role Overview
A premium F&B operation in Dubai is seeking an experienced and dynamic Assistant General Manager.
This hands-on hospitality leadership role supports senior management in service excellence, team performance, operational standards, guest satisfaction, and commercial results.
The position carries significant responsibility for people and operational performance.
Key Responsibilities
- Support senior management in overseeing day-to-day restaurant operations and maintaining consistently high service standards.
- Lead, motivate, coach, and develop the front-of-house team while fostering a professional, performance-driven culture.
- Maintain a strong floor presence and ensure an exceptional guest experience throughout service.
- Monitor operational performance, productivity, staffing levels, and cost controls.
- Work closely with Culinary and support functions to ensure seamless daily operations.
- Handle guest feedback and operational challenges effectively and professionally.
- Support recruitment, onboarding, training, performance management, and succession planning within the operations team.
- Ensure compliance with company standards, policies, health and safety requirements, and local regulations.
- Assist in driving revenue opportunities while maintaining appropriate control of operational costs.
- Deputize for senior management when required.
What We’re Looking For
- Proven experience as an Assistant General Manager, Restaurant Manager, or similar senior operational leader in premium, luxury, or high-volume hospitality.
- Strong understanding of restaurant operations, guest experience, team management, and commercial performance.
- Ability to lead and develop multicultural teams in a fast-moving hospitality environment.
- Strong knowledge of operational KPIs, labor productivity, cost control, and revenue management.
- Excellent communication, leadership, problem-solving, and decision-making skills.
- A hands-on, organized, commercially aware approach with comfort taking ownership.
- Previous UAE or GCC hospitality market experience is highly preferred.
- Flexibility to work according to operational requirements.
Opportunity
The role offers the opportunity to join an established premium hospitality operation in a highly visible leadership position.
The position is based in Dubai, UAE.
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