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Assistant General Manager

Confidential
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 3 weeks ago
Restaurant operationsHospitality operationsTeam managementLeadershipGuest experienceOperational KPIs
Free

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Restaurant operationsHospitality operationsTeam management
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Role Overview

A premium F&B operation in Dubai is seeking an experienced and dynamic Assistant General Manager.

This hands-on hospitality leadership role supports senior management in service excellence, team performance, operational standards, guest satisfaction, and commercial results.

The position carries significant responsibility for people and operational performance.

Key Responsibilities

  • Support senior management in overseeing day-to-day restaurant operations and maintaining consistently high service standards.
  • Lead, motivate, coach, and develop the front-of-house team while fostering a professional, performance-driven culture.
  • Maintain a strong floor presence and ensure an exceptional guest experience throughout service.
  • Monitor operational performance, productivity, staffing levels, and cost controls.
  • Work closely with Culinary and support functions to ensure seamless daily operations.
  • Handle guest feedback and operational challenges effectively and professionally.
  • Support recruitment, onboarding, training, performance management, and succession planning within the operations team.
  • Ensure compliance with company standards, policies, health and safety requirements, and local regulations.
  • Assist in driving revenue opportunities while maintaining appropriate control of operational costs.
  • Deputize for senior management when required.

What We’re Looking For

  • Proven experience as an Assistant General Manager, Restaurant Manager, or similar senior operational leader in premium, luxury, or high-volume hospitality.
  • Strong understanding of restaurant operations, guest experience, team management, and commercial performance.
  • Ability to lead and develop multicultural teams in a fast-moving hospitality environment.
  • Strong knowledge of operational KPIs, labor productivity, cost control, and revenue management.
  • Excellent communication, leadership, problem-solving, and decision-making skills.
  • A hands-on, organized, commercially aware approach with comfort taking ownership.
  • Previous UAE or GCC hospitality market experience is highly preferred.
  • Flexibility to work according to operational requirements.

Opportunity

The role offers the opportunity to join an established premium hospitality operation in a highly visible leadership position.

The position is based in Dubai, UAE.

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