Assistant Director of Food & Beverage
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Key skills for this role
About the Role
Rosewood Doha seeks an Assistant Director of Food & Beverage to oversee guest satisfaction, financial performance, and operations across multiple outlets. The role requires strong leadership in luxury hospitality, managing teams, and driving profitability while maintaining brand standards.
Key Skills for This Role
Responsibilities
- Ensure all associates deliver brand promise and exceptional guest service
- Maximize associate productivity and meet financial goals through multi skilling and flexible scheduling
- Assist in preparation of Annual Business Plan and monthly reforecasts for Food and Beverage
- Manage costs proactively based on key performance indicators
- Oversee beverage program including recipes, inventory, and menu development
- Conduct annual performance development discussions with key F&B associates
- Ensure smooth operation of F&B division in absence of Director of F&B
- Collaborate with culinary division to meet operational requirements
- Assist in preparation and update of Annual Marketing Plan
- Monitor operations during peak periods and adjust through Department Heads
Requirements
- Experience in luxury hotel F&B operations at a senior level
- Strong leadership and team management skills
- Financial acumen and experience with budgeting and cost control
- Excellent guest service orientation
Full Job Posting
About Rosewood Doha
- Rosewood Doha is a landmark destination inspired by Qatar's coral reefs, offering ultra luxury hospitality, residential living, culinary experiences, holistic wellness, retail and events.
- The property includes a 155 key hotel, 162 serviced apartments, 276 private residences, restaurants, lounges, event spaces, Asaya wellness club, and Manor Club.
Associate Experience
- Competitive salary and benefits package
- High quality associate accommodation in Lusail and the Pearl
- Birthday day off
- Personalized development plans and continuous learning opportunities
Guest Satisfaction
- Ensure all associates deliver brand promise and exceptional guest service
- Spend time in public areas observing associate guest interaction and coaching
- Ensure guest and internal customer complaints are resolved quickly and efficiently
- Maintain positive guest and colleague interactions
Finance / Administration
- Maximize associate productivity using multi skilling and flexible scheduling
- Ensure each profit center operates to maximize profit while delivering brand promise
- Assist in preparation of Annual Business Plan for Food and Beverage
- Assist in monthly reforecast
- Manage costs proactively based on KPIs
- Ensure adherence to financial record keeping and money handling policies
- Assist in inventory management and maintenance of operating equipment
- Participate in weekly yield and revenue management meetings
- Control beverage program including recipes, inventory, and menu development
- Review uniform replacement schedule
- Oversee preparation and update of Departmental Operations Manuals
- Conduct annual performance development discussions with key F&B associates
Marketing
- Assist in preparation and update of Annual Marketing Plan
- Evaluate market trends and competitors to keep operations competitive
- Encourage Department Heads to seek Marketing and PR opportunities
- Ensure F&B activities align with Corporate Strategy
Operations
- Ensure all company minimum brand standards are implemented
- Monitor operations during peak business periods
- Ensure Food and Beverage Fundamentals are introduced and maintained
- Respond to Consumer Audit results and implement changes
- Work closely with other Executive Committee members
- Ensure F&B associates work flexibly with other departments
- Keep associates updated on seasonal and new products
- Taste and monitor food and beverage products
- Oversee punctuality and appearance of F&B associates
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