Assistant Call Center Supervisor
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Key skills for this role
About the Role
Spectrum Solution W.L L seeks an Assistant Call Center Supervisor in Doha. The role requires a Bachelor's degree, 3+ years of call center experience, and 2+ years in a Team Lead role.
Key Skills for This Role
Responsibilities
- Supervise call center team and ensure performance targets are met
- Assist in managing daily call center operations
- Provide guidance and support to team members
Requirements
- Bachelor's degree in Business, Management, or a related field
- Minimum 3 years of experience in a call center environment
- At least 2 years in a Team Lead role
- Good computer skills
- Excellent communication skills
- Good oral and written communication skills in English
- Knowledge of Arabic is an advantage
- Ability to work with people from different cultural backgrounds
- Self motivated and committed
- Ability to work efficiently under pressure
- High degree of motivation and self discipline
- Enthusiastic and confident personality
Full Job Posting
Requirements
- Bachelor's degree in Business, Management, or a related field
- Minimum 3 years of experience in a call center environment
- At least 2 years in a Team Lead role
- Good computer skills
- Excellent communication skills
- Good oral and written communication skills in English
- Knowledge of Arabic is an advantage
- Ability to work with people from different cultural backgrounds
- Self motivated and committed
- Ability to work efficiently under pressure
- High degree of motivation and self discipline
- Enthusiastic and confident personality
Work Location
- In person
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