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Assistant Banquet Manager (Female)

Tivoli Hotels & Resorts
Doha, QAT
Full Time
Manager
Onsite
2 days ago
Banquet OperationsEvent ManagementTeam SupervisionCustomer ServiceCommunicationMS Office
Free

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Banquet OperationsEvent ManagementTeam Supervision
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Job Overview

  • Tivoli Hotels & Resorts is a collection of luxury hotels and resorts.
  • The Assistant Banquet Manager supports the Banquet Manager in planning, coordinating, and overseeing banquet and event operations.

Key Responsibilities

  • Assist in the planning and execution of banquet events according to client requirements and company standards.
  • Coordinate event setup, service, and breakdown activities.
  • Ensure banquet rooms are prepared according to event orders and specifications.
  • Monitor event progress and address operational issues promptly.
  • Supervise banquet staff during events and daily operations.
  • Assist with staff scheduling, training, and performance management.
  • Conduct pre event briefings to communicate event details and service expectations.
  • Deliver exceptional customer service and respond to guest requests professionally.
  • Handle guest complaints and resolve issues efficiently.
  • Liaise with kitchen, stewarding, housekeeping, engineering, and sales teams.
  • Review banquet event orders (BEOs) and communicate requirements to relevant departments.
  • Monitor banquet labor costs and operational expenses.

Qualifications

  • Diploma or Bachelor's degree in Hospitality Management, Hotel Management, or a related field.
  • 2–5 years of experience in banquet operations, food & beverage service, or event management.
  • Previous supervisory experience preferred.

Skills & Competencies

  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Customer focused mindset with problem solving skills.
  • Ability to work under pressure and manage multiple events simultaneously.
  • Knowledge of banquet service standards and event operations.
  • Proficiency in MS Office and hospitality management systems.
  • Strong organizational and time management skills.

Working Conditions

  • Flexible schedule including evenings, weekends, and public holidays.
  • Ability to stand and walk for extended periods.
  • May be required to lift and move banquet equipment within safe handling limits.

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