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Area Supervisor
Imdaad Group
Dubai, UAE
Full-time
Entry
Onsite
Discovered 3 weeks ago
Facilities managementCleaning operationsTeam leadershipTeam managementPlanning and workload distributionClient relationship management
Free
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Facilities managementCleaning operationsTeam leadership
Key Skills for This Role
Facilities managementCleaning operationsTeam leadershipTeam managementPlanning and workload distributionClient relationship management
Full Job Posting
Key Responsibilities
- Manage and coordinate full-time cleaning operatives while maintaining service standards and minimizing disruption.
- Review scopes of work, estimates, budgets, and schedules against job costs and timelines.
- Organize workloads and distribute work effectively across the team.
- Identify client requirements through regular meetings and site visits.
- Coordinate with internal teams, vendors, subcontractors, and clients.
- Ensure cleaning teams meet the standards required by clients.
- Ensure compliance with health and safety policies and procedures.
- Liaise with the Contract Manager or Administrator and resolve operational issues and client complaints.
- Prepare reports, maintain records, and follow ISO and BICSc cleaning standards.
Qualifications and Experience
- Bachelor’s degree or equivalent in Facilities Management or Hospitality Management.
- Minimum 5–6 years of relevant industry experience, including at least 2 years in a supervisory role.
- Good understanding of facilities management and/or the cleaning industry.
- Strong leadership, team management, planning, client relationship management, and customer service skills.
- Knowledge of planned periodic maintenance, staff management, asset life cycles, and maintenance scheduling.
- Knowledge of health and safety requirements, including safe use of hazardous chemicals.
- Good computer literacy, including common Microsoft Office applications.
- Fluent written and spoken English; additional languages are advantageous.
- Middle East experience is preferred but not essential.
- Valid UAE driving licence is required.
- Good knowledge of various types of cleaning machines.
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