Applied AI Engineer

You combine strong technical capabilities with curiosity, creativity, and business acumen.

You ask thoughtful questions, challenge assumptions, and enjoy working closely with stakeholders to understand what they are trying to achieve before determining the best technical path forward.

While AI is your toolkit, your focus is always on solving real business problems and creating measurable value.

You thrive in environments where priorities evolve, ambiguity exists, and innovation is encouraged.

Rather than waiting for perfect requirements, you are comfortable navigating complexity, connecting the dots, and building practical solutions that improve efficiency, support decision-making, and automate workflows.

Most importantly, you understand that successful AI solutions require more than great prompts.

They require thoughtful integration, secure access to data, testing, monitoring, governance, and ongoing iteration.

You have experience delivering solutions into production environments and understand what it takes to build systems that are reliable, scalable, and trusted by users.

What's in it for you Build what’s next.

This is an opportunity to help shape how AI is applied across one of Canada's leading healthcare technology organizations.

You will join a growing team that is building enterprise AI capabilities from the ground up, giving you the chance to contribute to high-impact initiatives and influence how the organization leverages AI in the years ahead.

Make an impact.

You will have the opportunity to build solutions that are adopted across the business and create meaningful outcomes for teams and stakeholders.

Unlike many AI roles that focus primarily on experimentation, this role offers the chance to see your work move into production, gain adoption, and deliver measurable impact.

Grow with the team.

You will work alongside experienced AI, data, and technology leaders while gaining exposure to enterprise-scale AI implementation across a variety of business functions.

As WELL continues to expand its AI capabilities, there will be opportunities to grow your expertise, take on increasingly complex initiatives, and help shape the future direction of the team.

You will: Build AI solutions.

You will design, build, deploy, and continuously improve AI-powered solutions that help teams work smarter and make better decisions.

Working closely with business stakeholders, data teams, and technology partners, you will translate business needs into practical applications, intelligent agents, assistants, workflow automations, and other AI-enabled solutions.

Connect data and systems.

You will connect AI capabilities with enterprise data, systems, APIs, and business applications, ensuring solutions are secure, scalable, and aligned with enterprise standards.

You will partner with Data Engineering and Technology teams to establish reliable data access patterns and support long-term maintainability.

Optimize performance.

As solutions move into production, you will be responsible for evaluating performance, monitoring effectiveness, implementing appropriate controls and guardrails, and continuously improving outcomes based on user feedback and business results.

Evaluate and Improve AI Performance.

You will design testing and evaluation approaches to measure solution quality, accuracy, reliability, and business effectiveness.

You will monitor production AI solutions and continuously improve performance based on user feedback and operational metrics.

An important part of this role is the ability to implement guardrails, access controls, and monitoring to support responsible AI use.

Drive adoption.

Along the way, you will collaborate with stakeholders across the organization to identify opportunities, demonstrate solutions, educate users, and help drive the successful adoption of AI technologies.

Here's what you bring: Technical foundation.

You have 5+ years of experience in software engineering, solution engineering, data engineering, automation, or related technical roles.

You have experience designing, building, and deploying production software and AI solutions and understand the realities of supporting those solutions after launch.

You have strong programming skills in Python and experience with API, databases, cloud environments, and enterprise integrations to connect systems, data, and AI capabilities to solve business challenges.

AI expertise.

You have hands-on experience building and deploying solutions using modern large language model platforms such as OpenAI, Anthropic Claude, or similar technologies.

You have applied concepts such as retrieval-augmented generation (RAG), tool calling, workflow orchestration, and agent-based architectures in working applications.

Delivery mindset.

Beyond the technical skills, you bring a strong delivery mindset.

You enjoy taking ownership, working through ambiguity, and moving solutions from concept to production.

You understand how to balance innovation with practicality and are motivated by building solutions that create meaningful business outcomes.

You are equally comfortable making sound technical decisions and getting hands on to implement them.

Stakeholder partnership.

You communicate effectively with both technical and non-technical stakeholders and enjoy collaborating with others to understand business challenges, align priorities, and translate needs into practical technical solutions.

Curiosity and continuous learning.

You are naturally curious, eager to learn, and energized by solving complex problems.

You think beyond immediate requirements, consider long-term scalability, and are always looking for better ways to create value through technology.