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Application Support Analyst
Net2Source (N2S)
Toronto, CAN
Contract
Mid-Senior
Hybrid
Discovered 2 weeks ago
FIS IntelliMatch (iMatch)Banking reconciliationReconciliation operationsProduction application supportIncident managementProblem management
Free
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FIS IntelliMatch (iMatch)Banking reconciliationReconciliation operations
Role Overview
Application Support Analyst role supporting BMO's Enterprise Reconciliation platform and business-as-usual operations.
The role combines FIS IntelliMatch functional knowledge, reconciliation expertise, production support, incident management, and business analysis.
The position is based in Toronto, Canada, with a hybrid schedule requiring two days in the workplace.
Key Skills for This Role
FIS IntelliMatch (iMatch)Banking reconciliationReconciliation operationsProduction application supportIncident managementProblem management
Full Job Posting
Role Overview
Application Support Analyst role supporting BMO's Enterprise Reconciliation platform and business-as-usual operations.
The role combines FIS IntelliMatch functional knowledge, reconciliation expertise, production support, incident management, and business analysis.
The position is based in Toronto, Canada, with a hybrid schedule requiring two days in the workplace.
Responsibilities
- Analyze and resolve reconciliation issues, including out-of-proof items, rejects, and data investigations.
- Implement reconciliation changes such as adding balance pools, adding accounts, and linking accounts with reports.
- Identify reconciliation gaps with Reconciliation and Business teams.
- Collaborate with upstream applications, source systems, and Technology teams to resolve issues.
- Support monitoring, service restoration, deployment, and change management activities.
- Analyze business requirements and recommend solutions.
- Collaborate with Business, Operations, Technology, and Vendor teams.
Required Qualifications
- At least 5 years of experience in banking technology, application support, production support, or business analysis roles.
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