Analyst, Insights and Pipeline Management
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Key skills for this role
About the Role
The Canadian Cancer Society is hiring an Analyst, Insights and Pipeline Management to support fundraising analytics and pipeline management for the Corporate Partnerships team. The role involves data analysis using Salesforce, prospect development, and supporting fundraiser pipeline management.
Key Skills for This Role
Responsibilities
- Use Salesforce and analytics/visualization tools to generate insights that support strategic, data informed fundraising selection
- Retrieve, analyze, and interpret data to support performance management of prospect pools, pipelines, portfolios, forecasting, and fundraiser activity
- Act as the Corporate team’s lead representative in DAS project discussions
- Serve as the Salesforce subject matter expert for the Corporate Giving team, including managing updates, creating and editing reports, supporting process changes, and building campaigns
- Manage the time sensitive Gifts of Securities (GOS) process in accordance with CCS Gift Acceptance Policy
- Implement prospect development strategies and data integrity initiatives; design and produce regular and ad hoc audit reports
- Keep up to date on market trends and best practices to ensure continual service improvements
- Create efficiencies by streamlining tools, processes, and reports based on feedback from colleagues
- Maintain and update the Business Procedures and Policies document
- Provide recommendations to fundraising staff on how to interpret and leverage data visualization and predictive data model scores
- Enable quarterly pipeline review meetings with fundraisers to review portfolios
- Monitor portfolio composition and performance; provide recommendations on portfolio size, stage distribution, moves management, and prospect stagnation or sunsetting
Requirements
- Demonstrated experience retrieving, interpreting, and synthesizing complex datasets using Salesforce and analytics/visualization tools to support evidence based decision making
- Hands on experience creating and modifying reports, managing data updates, supporting process changes, and serving as a subject matter expert for business users
- Experience working with technical teams and frontline fundraisers to translate business needs into actionable insights, tools, and process improvements
- Experience implementing data integrity initiatives, conducting portfolio/pipeline reviews, and supporting prospect management strategies in a fundraising or CRM driven environment
- Ability to interpret complex data, identify trends, diagnose issues in pipelines or portfolios, and recommend clear, actionable solutions
- Strong written and verbal communication skills, with the ability to present data clearly to both technical and non technical audiences
- Commitment to accuracy, consistency, and governance in data entry, reporting, and documentation
- Ability to work effectively with fundraisers, leadership, and technical teams, fostering trust and shared ownership of data driven practices
Full Job Posting
Job Overview
- The Canadian Cancer Society works tirelessly to save lives, improve lives and drive collective action against cancer.
- Under the direction of the Director, Insights and Pipeline Management, the Analyst supports the delivery of fundraising analytics, and pipeline management services for the Corporate Partnerships team.
What You’ll Be Doing
- Use Salesforce and analytics/visualization tools to generate insights that support strategic, data informed fundraising selection.
- Retrieve, analyze, and interpret data to support performance management of prospect pools, pipelines, portfolios, forecasting, and fundraiser activity.
- Act as the Corporate team’s lead representative in DAS project discussions.
- Serve as the Salesforce subject matter expert for the Corporate Giving team, including managing updates, creating and editing reports, supporting process changes, and building campaigns.
- Manage the time sensitive Gifts of Securities (GOS) process in accordance with CCS Gift Acceptance Policy, ensuring accuracy and compliance.
- Implement prospect development strategies and data integrity initiatives; design and produce regular and ad hoc audit reports.
- Keep up to date on market trends and best practices to ensure continual service improvements.
- Create efficiencies by streamlining tools, processes, and reports based on feedback from colleagues.
- Maintain and update the Business Procedures and Policies document.
- Provide recommendations to fundraising staff on how to interpret, comprehend, and leverage data visualization and predictive data model scores.
- Enable quarterly pipeline review meetings with fundraisers to review portfolios.
- Monitor portfolio composition and performance; provide recommendations on portfolio size, stage distribution, moves management, and prospect stagnation or sunsetting.
Qualifications
- Demonstrated experience retrieving, interpreting, and synthesizing complex datasets using Salesforce and analytics/visualization tools.
- Hands on experience creating and modifying reports, managing data updates, supporting process changes, and serving as a subject matter expert for business users.
- Experience working with technical teams and frontline fundraisers to translate business needs into actionable insights, tools, and process improvements.
- Experience implementing data integrity initiatives, conducting portfolio/pipeline reviews, and supporting prospect management strategies in a fundraising or CRM driven environment.
- Ability to interpret complex data, identify trends, diagnose issues in pipelines or portfolios, and recommend clear, actionable solutions.
- Strong written and verbal communication skills, with the ability to present data clearly to both technical and non technical audiences.
- Commitment to accuracy, consistency, and governance in data entry, reporting, and documentation.
- Ability to work effectively with fundraisers, leadership, and technical teams, fostering trust and shared ownership of data driven practices.
- Bilingualism (French/English) is highly preferred, with French being an asset.
Compensation
- Salary Band: 3 (CAD 52,000 CAD 59,000 CAD per year).
What You Can Expect From Us
- Competitive salary, excellent benefits, including paid parental leave, family sick time, and health insurance.
- A fulfilling work environment where your efforts make a meaningful impact daily.
Work Model
- Hybrid Work Model.
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