AI Pre-sales Solution Manager (Saudi Arabia)

Overview

Responsibilities

• Discovery and Solution Design - Lead detailed discovery workshops for qualified opportunities; develop tailored solution decks, customised demos, and prototypes that address specific customer pain points across voicebot, chatbot, and agentic AI use cases.
• Demo Development via Vibe Coding - Build and iterate product demos independently using AI-assisted development (vibe coding) techniques; showcase Agent Studio and platform capabilities in a compelling, customer-ready format without dependency on engineering resources.
• POC Ownership and Delivery - Define POC scope, success criteria, and technical requirements; design solution architecture and workflow logic; coordinate with TSA, Agent Ops, and Delivery teams; oversee POC execution and present outcome with technical recommendation to the customer.
• Proposal and Bidding Support - Provide detailed solution design inputs for proposals; define architecture, sizing, and bill of materials; prepare budgetary quotes; co-develop proposals with TSA, Delivery, and Product teams to ensure technical accuracy and commercial viability.
• Stakeholder Engagement and Alignment - Engage with C-level and IT leadership to understand business objectives; manage commercial expectations throughout the pre-sales cycle; coordinate cross-functional alignment to avoid delivery risk and scope misalignment.
• Expansion and Continuous Advisory - Identify additional use cases post-implementation; provide solution optimisation recommendations based on operational insights; support renewal and expansion proposals with updated architecture and technical positioning.

Qualifications

• Bachelor's degree or above in Computer Science, Information Technology, Software Engineering, or related fields
• Minimum 8 years of experience in enterprise pre-sales, solutions consulting, or technical consulting roles
• Proven hands-on experience with voicebots, chatbots, and generative AI technologies including large language models, NLP, STT, and TTS
• Demonstrated ability to build working demos and prototypes independently using AI-assisted development tools
• Fluency in Arabic and Mandarin Chinese required; English proficiency is an advantage
• Strong commercial acumen with the ability to frame solutions around cost, scalability, and business impact
• Comfortable with travel within the ME region to support customer engagements on-site