ashby
AI Operations Engineer
Virta Health
Remote, USA
Full-time
Mid · 2+ years experience
Remote
USD 136000-176000 yearly / year
Discovered 1 weeks ago
Google GeminiOpenAI/ChatGPT EnterpriseMicrosoft CopilotPythonC++Model Context Protocol (MCP)
Free
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Google GeminiOpenAI/ChatGPT EnterpriseMicrosoft Copilot
Key Skills for This Role
Google GeminiOpenAI/ChatGPT EnterpriseMicrosoft CopilotPythonC++Model Context Protocol (MCP)
Full Job Posting
Responsibilities
- Drive Adoption of selected agentic AI platform : Serve as the technical SME and primary champion for our rollout, partnering with HR department-by-department to support technical request and access, identify productivity bottlenecks, and implement high-impact AI use cases.
- Establish AI Financial Observability: Define, monitor, and report on enterprise AI costs by department, creating structured dashboards to ensure optimized allocations and fiscal efficiency across our SaaS toolset.
- Govern AI Vendor Risk Assessment: Partner with Information Security and legal teams to review, and assess new AI tools and vendors, validating how to implement connectivity
- Bridge IT, Security & Engineering Infrastructure: Collaborate with internal infrastructure and security platform engineering teams to translate evolving technical AI guardrails into frictionless business enablement policies.
- Build Repeatable IT Operational Workflows: Architect and document long-term support processes, training modules, and standard operating procedures (SOPs) to transition daily AI ticket triaging, troubleshooting, and license management smoothly to the broader IT support team.
90 Day Plan
Within your first 90 days at Virta, we expect you will do the following:
First 30 days: Deep dive into Virta's agentic AI platform and the deployment strategy. Build strong relationships with key partners in IT, GRC, and Foundations Engineering, and shadow current software evaluation queues.
Day 30-60: Partner on first pilots across the first key business departments, identifying specific workflow opportunities. Deliver the first automated dashboard tracking AI token utilization and cost metrics broken down by department.
Day 60-90: Formalize the AI vendor risk checklist in partnership with the Security team, deploy self-service AI guides, and document onboarding SOPs so that Tier 1 and Tier 2 IT support staff can autonomously assist users with common generative AI queries.
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