AI-Native UI/UX Design Manager
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Key skills for this role
About the Role
Puffy seeks an AI-First UI/UX Design Manager to lead e-commerce web design and integrate AI into design workflows. The role reports to the CEO and involves owning conversion metrics, mentoring a team, and implementing AI-driven creative operations.
Key Skills for This Role
Responsibilities
- Hold ultimate ownership of e commerce web design, revolutionizing design process and customer experience through AI integration
- Transform the design team's creative process through AI driven workflows
- Implement AI powered creative operations to eliminate bottlenecks and cut design to dev handoff time by 40%
- Rapidly explore layouts and variants through Figma AI and Firefly
- Mentor the design team through a fundamental technological shift
- Build prompt libraries, AI assisted workflows, and quality frameworks
- Design for conversational shopping, semantic search, and AI assistants
- Own conversion metrics: add to cart conversion lifts, experiment velocity, and design system adoption
- Present quarterly roadmap reviews directly to the CEO
Requirements
- 7–10 years in web design for e Commerce, including 4+ years leading, mentoring, and managing the operations of a design team
- A portfolio that shows shipped PDP/PLP/Checkout improvements tied to clear business metrics
- Expert in Figma (components, variables, Dev Mode); strong visual/motion craft and responsive design sensibility
- Proven experience implementing GenAI tools into a professional design pipeline, with a clear understanding of prompt engineering, quality control, and brand governance
- Familiarity with AI shaped UX patterns: conversational search, assistant UI, recommendation modules, and their measurement
- Comfort collaborating on experiments (A/B vs multi armed bandits) with Growth; understands trade offs between optimization speed and causal certainty
- Working knowledge of WCAG 2.2 and SEO fundamentals for structured content and schema on e commerce sites
Full Job Posting
Role Overview
- We're seeking an innovative AI First UI/UX Design Manager to join our dynamic team at the forefront of internal innovation.
- You'll report directly to the CEO and hold ultimate ownership of our e commerce web design, revolutionizing our design process and customer experience through the integration of artificial intelligence while transforming the design team's creative process through AI driven workflows.
The Career Accelerator
- You'll compress 3 years of AI first design leadership mastery into 1.
- You'll ship high fidelity web experiences and conversion experiments in your first year.
- You'll transform how an entire design team works—implementing AI powered creative operations that eliminate bottlenecks, cutting design to dev handoff time by 40% while rapidly exploring layouts and variants through Figma AI and Firefly, and mentoring your team through a fundamental technological sh
What Is In It For You
- Pioneer the Future of AI Driven Design: You won't just use AI tools—you'll architect an entirely new design operating system. You'll build prompt libraries, AI assisted workflows, and quality frameworks that eliminate bottlenecks and cut handoff time by 40%. You'll design for conversational shopping
- Join the Elite Organization: Top 5 Mattress Brand in US with Over $1 Billion USD in Sales; Great Place to Work Certified; Work with Forbes Council Member CEO.
- Embrace Radical Flexibility: Work from anywhere in the world with meaningful time zone overlap with the Middle East and Europe. Your output is your credential, not your location.
- Own the Conversion Engine: You'll have direct P&L impact with clear metrics: add to cart conversion lifts, experiment velocity, and design system adoption. You'll present quarterly roadmap reviews directly to the CEO.
What You'll Need
- 7–10 years in web design for e Commerce, including 4+ years leading, mentoring, and managing the operations of a design team
- A portfolio that shows shipped PDP/PLP/Checkout improvements tied to clear business metrics
- Expert in Figma (components, variables, Dev Mode); strong visual/motion craft and responsive design sensibility
- Proven experience implementing GenAI tools into a professional design pipeline, with a clear understanding of prompt engineering, quality control, and brand governance
- Familiarity with AI shaped UX patterns: conversational search, assistant UI, recommendation modules, and their measurement
- Comfort collaborating on experiments (A/B vs multi armed bandits) with Growth; understands trade offs between optimization speed and causal certainty
- Working knowledge of WCAG 2.2 and SEO fundamentals for structured content and schema on e commerce sites
Good to Have
- Experience designing chat or guided selling flows
The Puffy DNA
- Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity.
- Execute with Urgency: We thrive in high stakes environments by making thoughtful decisions quickly and acting decisively.
- Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft.
- Be AI First: Daily multi turn AI conversations challenge your assumptions.
- Go All In: When the mission demands it, we rally as one team to cross the finish line.
Total Compensation & Benefits
- Competitive salary and Monthly performance bonuses (up to 10%)
- Comprehensive medical, dental, and vision insurance (based on country of hire)
- Generous Paid Time Off (PTO) + Public holidays
- AI First organization with access to AI native tool stack
- Remote First: Work from the comfort of your home office
- Learning & development opportunities
- International team collaboration (14+ nationalities)
- Eligibility for selection to the Leaders Club — an elite recognition program featuring premium wellness memberships, exclusive networking with senior leadership, and annual leadership retreats
- Eligibility for nomination as 'We Are' Champion of the Month — monthly recognition with gift vouchers and company wide celebration for exceptional contributions
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