Agile Coach
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Key skills for this role
Role Overview
Drive Agile maturity and continuous improvement across technology teams.
Coach teams and stakeholders on Agile principles, practices, and ways of working.
Improve delivery effectiveness, collaboration, and organizational agility.
Key Skills for This Role
Full Job Posting
Purpose
Drive Agile maturity and continuous improvement across technology teams.
Coach teams and stakeholders on Agile principles, practices, and ways of working.
Improve delivery effectiveness, collaboration, and organizational agility.
Key Accountability Areas
- Coach squads across multiple business lines on Agile principles, frameworks, and behaviors.
- Coach Tech Leads to facilitate ceremonies and own delivery cadence.
- Build Product Owner capability and effective backlog management.
- Coach Kanban teams on flow, WIP limits, and service-level expectations.
- Assess Agile maturity and improve team effectiveness and delivery performance.
- Onboard new squads to a standard operating model and reduce time-to-productivity.
- Ensure Agile practices satisfy change governance, audit traceability, and regulatory risk controls.
- Establish and monitor DORA and flow metrics in Jira and GitLab.
- Remove organizational and process impediments to delivery.
- Facilitate workshops, retrospectives, and transformation initiatives.
- Support alignment across squads, business lines, and technology initiatives.
- Partner with Chapter Leads on capability development and influence without direct authority.
People Management
- Participate in identifying and recruiting key talent for the department.
- Manage, guide, and assist direct reports in line with policies and procedures.
- Set performance objectives, support team members, evaluate performance, and provide regular feedback.
- Uphold a high-performance working environment and promote organisational values.
Qualifications
- Bachelor’s degree required.
- Master’s degree preferred.
- 8+ years in technology delivery, including 3+ years coaching teams at scale.
- Payments, banking, or regulated financial services experience.
- PSM II, ICP-ACC, or SAFe SPC certification is good to have.
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