Agents, Front Office Siro
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Atlantis Dubai is seeking an energetic Front Desk Agent to deliver seamless arrival and departure experiences in a luxury hospitality environment. The role involves managing check-ins/outs, guest inquiries, upselling, and coordinating with housekeeping and finance.
Key Skills for This Role
Responsibilities
- Manage check ins and check outs, respond to guest enquiries, and support resolution of service issues
- Actively engage with guests to gather feedback, enhance satisfaction, and identify opportunities for improvement
- Upsell and maximize room occupancy
- Maintain accurate guest records, billing, and compliance with operational procedures
- Work closely with housekeeping, finance, and other departments to ensure smooth daily operations
Requirements
- Minimum 2 years experience in a Front Office role within a luxury or boutique hotel
- Strong guest service and communication skills with fluent English
- Proficiency in Opera and Microsoft Office
- Excellent organizational, multitasking, and problem solving abilities
- Professional presentation and a proactive, team oriented mindset
Full Job Posting
Job Summary
- We are seeking an energetic and service driven Front Desk Agent to join a dynamic luxury hospitality environment.
- This role is key to delivering a seamless arrival and departure experience while ensuring every guest interaction reflects warmth, efficiency, and attention to detail.
Key Responsibilities
- Manage check ins and check outs, respond to guest enquiries, and support the resolution of service issues with professionalism and care.
- Actively engage with guests across the property to gather feedback, enhance satisfaction, and identify opportunities for continuous improvement.
- Focus on upselling and maximizing room occupancy.
- Maintain accurate guest records, billing, and compliance with all operational procedures.
- Work closely with housekeeping, finance, and other departments to ensure smooth daily operations, timely room readiness, and accurate reporting.
Requirements
- Minimum 2 years experience in a Front Office role within a luxury or boutique hotel.
- Strong guest service and communication skills with fluent English.
- Proficiency in Opera and Microsoft Office.
- Excellent organizational, multitasking, and problem solving abilities.
- Professional presentation and a proactive, team oriented mindset.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Atlantis dubai
Chef de Partie, FZN by Björn Frantzén
Dubai, UAE
Atlantis Dubai is seeking a Chef de Partie to manage mise en place and daily operations within a kitchen section, supporting the Sous Chef in maintaining high food quality and hygiene standards. The role requires 2-3 yea
Team Leader, Front Office - One&Only One Za'abeel
Dubai, UAE
Atlantis Dubai seeks a Team Leader – Front Office for One&Only One Za'abeel. The role supervises daily front desk operations, ensures seamless service, and leads the Front Office team. Requires at least two years of luxu
Bellman - One & Only One Za'abeel
Dubai, UAE
The Bellman ensures smooth handling of guest luggage and personal belongings while acting as a brand ambassador to warmly welcome guests. This role focuses on delivering exceptional guest experiences through anticipation
Hotel Manager, One&Only One Za'abeel 1
Dubai, UAE
We are seeking an exceptional Hotel Manager to lead the performance of One&Only One Za'abeel, overseeing a complex ultra-luxury operation. The role requires a strong Food and Beverage background combined with a deep unde
Bellman - One & Only One Za'abeel
Dubai, UAE
The Bellman ensures smooth handling of guest luggage and personal belongings while acting as a brand ambassador. This role requires previous hospitality experience and strong customer service skills to deliver exceptiona
Chef de Cuisine, Saffron
Dubai, UAE
Job Summary As a Chef de Cuisine, Saffron you will manage and organize all requirements of the restaurant kitchen to the highest standards in accordance with the standard operating procedures. You will ensure proper hygi
Chef de Cuisine - STAY by Yannick Alléno
Dubai, UAE
Job Summary With the global growth of our brands, you will be an integral part of the resort’s success and your role goes beyond developing potential relationships with our guests and colleagues. You will be responsible
Director, Quality
Dubai, UAE
Job Summary The Director, Quality supports the definition and implementation of ultra-luxury service standards across all properties within Kerzner International’s portfolio. This position ensures that all brands maintai
Chef de Partie, FZN by Björn Frantzén
Dubai, UAE
Team Leader, Front Office - One&Only One Za'abeel
Dubai, UAE
Bellman - One & Only One Za'abeel
Dubai, UAE
Hotel Manager, One&Only One Za'abeel 1
Dubai, UAE
Bellman - One & Only One Za'abeel
Dubai, UAE
Chef de Cuisine, Saffron
Dubai, UAE
Chef de Cuisine - STAY by Yannick Alléno
Dubai, UAE
Director, Quality
Dubai, UAE