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Agency Operations Manager

Project X

Jaipur, IND

Full-time

Mid · 2+ years experience

Onsite

Discovered 3 weeks ago

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AREA OF RESPONSIBILITIES

Organization Performance - Monitor KPIs and build strategies to improve function-wise performance.
Systems - Partner with cross-functional teams in improving the proprietary tools and systems.
Policies & Processes - Develop and implement scalable and efficient processes for the organization. Also, optimize strategic and operational policies.
Capability Building - Identify skill and performance gaps, assign trainings or hire new employees as needed.
Culture - Help promote the organization's culture that encourages top performance and high morale.
Relationships - Maintain constant communication with management, staff and partner-network to ensure proper operations of the organization.
Strategic Networking - Build strategic alliances, and partnerships with other organizations.
Business Development - Communicate with the sales team and liaise with clients to keep work flowing and projects coming in on schedule and on budget.
Scheduling - Manage agency’s master schedule and oversee workflow, time tracking and reports on project timelines and budgets.
Quality Control - Conduct practice presentations, pitches, and meetings. Ensure all the client deliverables, pass all quality checks.
Compliance - Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
Performance Coaching - Regular, structured, one-on-one meetings to help individuals improve improve their performance, motivation, success and strategically align to the agency’s value proposition.
Budget Management - Ensure operational activities remain on time and within the defined budget.
Profitability - Balance cost and profit center to ensure the venture(s) are profitable.
Growth Rate - Month-to-month organization growth rate.

Requirements

Being resourceful & unconventional vision is a must.
Outstanding organizational and time management skills.
Solid ability in both written and verbal communication.

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Agency Operations Manager

Job Fit Check

Full Job Posting

AREA OF RESPONSIBILITIES

Requirements

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