Administrator I
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About the Role
نبحث عن إداري متميز للانضمام إلى فريقنا، يتمتع بخبرة في تطوير الخدمات، متابعة مؤشرات الأداء، وتحليل البيانات لتحسين تجربة المتعاملين.
Key Skills for This Role
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Job Description
نبحث عن إداري متميز للانضمام إلى فريقنا، يتمتع بخبرة في تطوير الخدمات، متابعة مؤشرات الأداء، وتحليل البيانات لتحسين تجربة المتعاملين. سيكون المرشح مسؤولاً عن دعم التحول الرقمي للخدمات، إدارة الأنظمة المرتبطة بخدمة المتعاملين، وتحليل البيانات واستخلاص النتائج، بالإضافة إلى دعم إدراج وتحديث مؤشرات الأداء في الأنظمة المعتمدة لضمان تحقيق أعلى مستويات الجودة والرضا. We are seeking a motivated Administrative Officer to join our team. The ideal candidate will have experience in service development, performance monitoring, and data analysis to enhance customer experience. The role involves supporting digital transformation initiatives, managing customer service systems, analyzing data to generate insights, and supporting the entry and update of KPIs in relevant systems to ensure high levels of service quality and customer satisfaction.
Preferred Qualification
Bachelor’s degree in a relevant field related to the job.
Expected Skills
الدرجة الوظيفية \| Rank: إداري (Administrative ) الخبرة \| Experience: خبرة في مجال الخدمات أو خدمة المتعاملين تعتبر ميزة إضافية. القدرة على العمل في بيئة عمل ديناميكية. المهارات \| Skill Set: مهارات تواصل قوية وفعالة (شفهيًا وكتابيًا). القدرة على التنسيق والتعاون مع مختلف الجهات. القدرة على العمل تحت الضغط والتعامل مع تحديات العمل. مرونة عالية في التكيف مع تغيّرات ومتطلبات العمل. مهارات تنظيم وإدارة الوقت بكفاءة. العمل بروح الفريق والمساهمة في تحقيق الأهداف. Rank: Administrative Experience: Experience in services or customer service is an advantage. Ability to work in a dynamic work environment. Skill Set: Strong verbal and written communication skills. Ability to coordinate and collaborate with stakeholders. Ability to work under pressure and handle challenges. High flexibility and adaptability to changing work demands. Strong organizational and time management skills. Teamwork and collaboration skills.
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