Administrative Assistant
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Key skills for this role
About the Role
**Key Result Areas:** * Perform administrative and general office duties, including maintaining the supervisor’s appointment calendar / schedule, making travel arrangements, and resolving administrative issues * Perform work independently and efficiently, making decisions on how to approach work assignments and to resolve matters that are routine in nature * Greet persons entering establishment, determine purpose of visit, and direct or escort them to specific destinations
Key Skills for This Role
Full Job Posting
Key Result Areas
- Perform administrative and general office duties, including maintaining the supervisor’s appointment calendar / schedule, making travel arrangements, and resolving administrative issues
- Perform work independently and efficiently, making decisions on how to approach work assignments and to resolve matters that are routine in nature
- Greet persons entering establishment, determine purpose of visit, and direct or escort them to specific destinations in order to provide exceptional customer service
- Screen and direct incoming telephone calls; respond to inquiries and provide information; and take and relay messages
- Maintain solid customer service relationships by handling questions and concerns with accuracy & professionalism
- Perform a range of more detail-oriented tasks and work assignments related to projects to support departmental objectives
- Collect information and recommend & design a process for maintaining an efficient filing and record management system for the department; Carry out data entry in support of projects that are in progress; Maintain a clean & respectable front office environment
- Prepare reports, presentations, packets and other documents as required and as requested
- Provide transportation and travel logistics support for staff and clients as requested
- Operate basic office equipment and ensure its proper functioning by coordinating installation, maintenance, and repair
- Maintain adequate levels of supplies and initiate department orders for purchases of necessary equipment
- Help other administrative staff with overflow work, including data entry and research tasks, in order to ensure smooth administrative operations and promote a culture of teamwork
- Make arrangements for new hires, including office set-up, computer hardware, Vehicle Access Tag, ID card, business cards, health insurance, etc.
- Create, compose, and edit technical and/or administrative correspondence and documentation; screen and evaluate incoming and outgoing correspondence and prepare responses as appropriate.
Minimum Knowledge, Skills & Experience
- High School education; Bachelor’s degree in a relevant field preferred
- Fluency in Arabic and English languages is mandatory
- 2-5 years of relevant full-time work experience
- Strong interpersonal, organizational, and project management skills
- Good writing skills – ability to draft / edit a variety of written reports and communications and articulate ideas clearly and concisely;
- Proficiency in MS Office applications
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