Admin & Operations Coordinator
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Key skills for this role
About the Role
Fenestra Real Estate Brokerage seeks an Admin & Operations Coordinator for a full-time, on-site role in Abu Dhabi. The role provides administrative support, manages property listings, coordinates schedules, and handles client inquiries.
Key Skills for This Role
Responsibilities
- Provide day to day administrative support including managing correspondence, maintaining records, and preparing documents
- Coordinate schedules and appointments
- Track property listings and support transaction processes
- Organize files and ensure smooth office workflows
- Handle client inquiries and provide customer service via office, phone, and email
- Coordinate with agents and external partners to support sales, leasing, and advisory activities
- Assist with basic reporting, data entry, and logistical arrangements
Requirements
- Strong Administrative Assistance skills
- Operations Management capabilities
- Effective Communication skills
- Customer Service experience
- Analytical Skills
- Proficiency with MS Office and CRM tools
- High level of organization and attention to detail
- Ability to work on site in Abu Dhabi
- Diploma or bachelor's degree in business administration or related field preferred
- Previous experience in real estate or professional services is an advantage
Full Job Posting
Company Description
- A new boutique real estate brokerage launching in Abu Dhabi, specialising in residential sales, investment advisory, and leasing across the emirate.
- Advisory first firm that takes pride in precision, compliance, and exceptional client service.
Role Description
- Provide day to day administrative support including managing correspondence, maintaining records, preparing documents, and coordinating schedules and appointments.
- Assist with operations management tasks such as tracking property listings, supporting transaction processes, organizing files, and ensuring smooth office workflows.
- Handle client inquiries, provide customer service at the office and via phone/email, and coordinate with agents and external partners.
- Help with basic reporting, data entry, and logistical arrangements to support business operations.
Qualifications
- Strong Administrative Assistance skills including document preparation, records management, scheduling, and general office support.
- Operations Management capabilities to coordinate workflows, track activities, support property listing and transaction processes, and maintain organized systems.
- Effective Communication skills for interacting with clients, colleagues, and external partners.
- Customer Service experience to manage inquiries and maintain a professional, client focused demeanor.
- Analytical Skills to review data, support basic reporting, and identify issues or opportunities.
- Proficiency with standard office software (e.g., MS Office) and basic database or CRM tools.
- High level of organization, attention to detail, and ability to manage multiple tasks.
- Previous experience in real estate, professional services, or similar office based role is an advantage.
- Relevant diploma or bachelor’s degree in business administration, operations, or related field preferred.
- Ability to work on site in Abu Dhabi Emirate.
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