ACES Manager, Continuous Improvement, Ultra Fast
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Description Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards?
Key Skills for This Role
Full Job Posting
Description
- Do you pioneer?
- Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards?
- Do you want to be part of a newly formed organization that is designing and launching new business models across MENA?
- If so, Amazon Global Specialty Fulfillment (GSF) operations is looking for an experienced leader with a strong record of achieving results.
- We are looking to hire an ACES Program Manager in Dubai (UAE) to join the team that redefines Ultra-fast grocery operation and help us build and grow this new service for our customers.
- This is your chance to make history.
- Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online.
- Whatever our customers want, we will find the means to deliver it.
- With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
- ACES managers are focused on leading UFG LM UTR/OTR improvements made on behalf of Amazon customers, to drive into standardization efforts, act as liaisons with other departments, provide process skills to the UFG LM station, provide SME support for routing and OTR planning, support LM Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the UFG Stores.
- Key job responsibilities
- ACES program manager is focused on supporting UFG operations team to make continuous improvements on behalf of Amazon customers, to drive into standardization efforts in UFG LM stores, act as liaisons with other departments, provide process skills, support launches, support Kaizen events in their areas of expertise, launch tech enhancements and tools to improve UTR/OTR efficiencies and to run and coordinate cross-functional projects for successful implementation across the delivery network.
- The ACES Manager Working With Site Ops Team To
- Benchmark and implement best practices and establish sustainable mechanisms to audit and drive adoption of these processes/systems
- Use the PDCA methodology to drive small scale improvements in processes
- Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
- Own the roll out of new processes to improve Customer experience.
- Sustain roll out of Continuous Improvement (CI) essentials and Kaizen essentials training to managers.
- Own and Lead new initiatives and partnerships for Last Mile.
- Regular deep dives of concessions, contacts and other quality metrics to enhance delivery & doorstep experience.
Basic Qualifications
- 2+ years of program or project management experience
- 3+ years of Computerized Maintenance Management System program experience
- 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience
- 3+ years of advanced Microsoft Word and Excel experience
- Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience using Microsoft Projects software
- Experience with material handling systems (MHS) installation, operation and maintenance
- Experience working in an analytical environment with cross-functional teams
- Our inclusive culture empowers Amazonians to deliver the best results for our customers.
- If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
- If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Amazon
Security and Loss Prevention Specialist, NA, Worldwide Operations Security (WWOS)
Greater Vancouver, CAN
Amazon's Worldwide Operations Security is seeking a Security and Loss Prevention Specialist to protect people, product, and data in a designated building. The role involves conducting investigations, identifying vulnerab
2026 Retail Vendor Management Intern
Dubai, UAE
Amazon is seeking ambitious students for a Retail Vendor Manager Intern role in Dubai. Interns will work on impactful projects, gain mentorship, and develop skills in business analysis and vendor management. The internsh
Area Manager, Fulfillment Center Operations
Riyadh, KSA
Amazon is seeking an Area Manager to lead a large and diverse team in a fulfillment center. The role involves promoting safety, analyzing performance, and implementing process improvements. Candidates need 2+ years of em
Assistant Category Manager, Amazon Now
Riyadh, KSA
Amazon is seeking an Assistant Category Manager for the MENA Grocery team to build new business from scratch. The role involves vendor management, category profitability, pricing optimization, and cross-functional collab
Account Manager Associate, MENA Marketplace
Riyadh, KSA
Amazon is looking for an Account Manager Associate to improve selection for the MENA Marketplace business. You will onboard new selection, create content, optimize listings, and partner with teams to grow new listings. R
Business Development Manager, Amazon Fuse MEA
Dubai, UAE
Amazon is seeking a dynamic Manager, Business Development for MEA to secure and manage distribution partnerships for consumer subscriptions. The role involves negotiating complex agreements, managing partner accounts, an
Sr Regional Marketing & Acquisition Manager, Hub Delivery
Dubai, UAE
Amazon seeks an experienced Marketing and Acquisition Automation Manager to lead marketing strategy and partner acquisition for AMET region hub delivery expansion. The role involves developing go-to-market strategies, bu
Program Manager, AMET, Global Specialty Fulfillment team
Dubai, UAE
Amazon's Global Specialty Fulfillment team is looking for an experienced Program Manager to expand the network of Seller Flex, Vendor Flex, and Direct fulfillment channels across Africa, Middle East, and Turkey. The role
Security and Loss Prevention Specialist, NA, Worldwide Operations Security (WWOS)
Greater Vancouver, CAN
2026 Retail Vendor Management Intern
Dubai, UAE
Area Manager, Fulfillment Center Operations
Riyadh, KSA
Assistant Category Manager, Amazon Now
Riyadh, KSA
Account Manager Associate, MENA Marketplace
Riyadh, KSA
Business Development Manager, Amazon Fuse MEA
Dubai, UAE
Sr Regional Marketing & Acquisition Manager, Hub Delivery
Dubai, UAE
Program Manager, AMET, Global Specialty Fulfillment team
Dubai, UAE