Accounts Receivable Specialist - Dubai, UAE
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Key skills for this role
About the Role
Desert Gate Tourism, part of MTS Globe, is seeking a detail-oriented Accounts Receivable Specialist to manage client billing, collections, and reconciliation. The role requires 2-3 years of AR experience, preferably in a DMC or tourism/hospitality industry, and proficiency in Microsoft Dynamic NAV.
Key Skills for This Role
Responsibilities
- Generate and issue accurate and timely invoices for services provided
- Process and record customer payments, including credit card transactions, and prepare bank deposits
- Maintain and update customer accounts, ensuring all receipts and transactions are accurately recorded
- Monitor customer accounts for outstanding balances, delayed payments, and other irregularities
- Conduct timely follow up on overdue accounts through professional collection activities
- Communicate with clients, agents, and suppliers to resolve payment issues, discrepancies, and billing disputes
- Prepare and maintain Accounts Receivable reports including Aging Reports, Customer Statement Reconciliations, and Expected Cash Collection Reports
- Perform monthly reconciliation of Accounts Receivable balances with the General Ledger
Requirements
- Bachelor's Degree in Accounting, Finance, or Business Administration
- Minimum 2 3 years of Accounts Receivable experience, preferably within a DMC or Tourism/Hospitality industry
- Strong knowledge of accounting principles, practices, standards, laws, and regulations
- Proven experience in billing, collections, and reconciliation
- Proficient in Microsoft Office Suite (especially Excel) and accounting software – Microsoft Dynamic NAV
- Excellent attention to detail and high level of accuracy
- Strong interpersonal and communication skills
Full Job Posting
Company Overview
- Desert Gate Tourism is a full fledged premium DMC serving UAE, Oman, Maldives, Qatar, and Mauritius.
- Part of MTS Globe group, providing best in class technology and cleanest XML feed in the industry.
Job Description
- Generate and issue accurate and timely invoices for services provided.
- Process and record customer payments, including credit card transactions, and prepare bank deposits.
- Maintain and update customer accounts, ensuring all receipts and transactions are accurately recorded.
- Monitor customer accounts for outstanding balances, delayed payments, and other irregularities.
- Conduct timely follow up on overdue accounts through professional collection activities to ensure prompt payment.
- Communicate with clients, agents, and suppliers to resolve payment issues, discrepancies, and billing disputes.
- Develop and implement effective collection strategies to improve cash flow and reduce overdue receivables.
- Prepare and maintain Accounts Receivable reports: Aging Reports, Customer Statement Reconciliations, Expected Cash Collection Reports.
- Perform monthly reconciliation of Accounts Receivable balances with the General Ledger.
- Investigate and resolve payment discrepancies while ensuring compliance with company policies.
- Maintain accurate, organized, and up to date customer records and supporting documentation.
- Review Accounts Receivable aging reports regularly and ensure timely follow up on outstanding balances.
Qualifications
- Bachelor’s Degree in Accounting, Finance, or Business Administration.
- Certification in Accounting (e.g., CPA, CMA) is an advantage but not mandatory.
- Minimum of 2 3 years of Accounts Receivable experience, preferably within a Destination Management Company (DMC) or the Tourism/Hospitality industry.
- Strong knowledge of accounting principles, practices, standards, laws, and regulations.
- Proven experience in billing, collections, and reconciliation.
- Proficient in Microsoft Office Suite (especially Excel) and accounting software – Microsoft Dynamic NAV.
- Experience with travel related systems or DMC operations is highly desirable.
- Excellent attention to detail and high level of accuracy.
- Strong interpersonal and communication skills (both verbal and written).
- Ability to manage multiple priorities, meet deadlines, and work effectively under pressure.
- Analytical and problem solving abilities, especially in resolving disputes and payment issues.
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