Account Services Executive

Manage re-booking of BAU activity.

Administrative Support:

CRM (Salesforce) - IO management & understanding of Sales pipeline.

Reconciliation of bookings where appropriate.

Support with investigation and resolution of invoice queries.

Communication:

Frequent internal and external communication: email, phone/video and face-to-face.

Tracking & upwards communication of campaign issues/opportunities.

Ad-hoc communication with third party providers.

Technical Support:

Implementation and troubleshooting of tracking pixels.

Knowledge of Tag Management Systems (GTM, Tealium).

Troubleshooting campaign issues with the support of the Account Services Manager (with a goal to become independent).

Product & Industry knowledge:

Understanding of MiQ’s product suite including requirements for activation & USPs vs competitors.

Research into industry trends and the impact of these on MiQ, our clients as well as the wider digital landscape.

Insight delivery

Proactively connect multiple data points to deliver insight driven recommendations for clients during and post campaign.

Recognise patterns and points of differentiation to deliver robust and actionable insights.

What you’ll bring

1-2 years in an advertising/media agency (or similar)

Working in a team environment

Client facing experience in programmatic advertising preferred (Client Services/ Sales Support/ Ad-Ops background)

A can-do attitude, with a dream to grow alongside us.

We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ.

If you have a passion for the role, please still apply.

What’s in it for you MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work.

Values:

Our values are so much more than statements . They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

We do what we love - Passion

We figure it out - Determination

We anticipate the unexpected - Agility

We hold each other accountable - Unity

We dare to be unconventional - Courage

Benefits:

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

A hybrid work environment

New hire orientation with job specific onboarding and training

Internal and global mobility opportunities

Competitive healthcare benefits

Bonus and performance incentives

Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives

Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities

Apply today

Equal Opportunity Employer

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