Account Manager

Responsibilities:

• Manage a book of business from existing clients
• Drive sales of environmental waste management, disposal, and other Triumvirate services to new and existing clients
• Lead and coordinate routine services between customer and TEI.
• Cross-sell new, repeat, and reoccurring services to your assigned customer base.
• Assist your customers with key projects to help them stay in compliance.
• Originate new business opportunities from referrals and networking.
• Learn and apply the Sandler Consultative sales methodology effectively.
• Act as a consultative trusted liaison between clients and internal teams, solving problems and coordinating services to meet client needs
• Coordinate job scope and proposal creation for new business.
• Collect purchase orders to ensure timely payment of invoices. Additionally, assist in the collection of outstanding invoices
• Build and maintain long-lasting relationships with clients, ensuring satisfaction and retention
• Qualify prospects, set appointments, and actively pursue new business opportunities
• Network within your customer's organization to build relationships and trust, producing referrals
• Deliver a "WOW" experience for both internal and external customers
• Stay updated with industry trends, market changes, competitors, and continuous improvement initiatives
• Assist with Service Recovery – triage and develop new procedures to prevent issues from recurring.
• Entertain customers as needed.
• Basic Requirements:
• Bachelor’s degree in a related field.
• 2-5 years of experience in the environmental services industry or a related field with prior sales experience
• Demonstration of positive attitude, strong passion for sales, and a high level of motivation
• Must be a team player with a commitment to succeed
• Essential qualities include a strong focus on goals, creativity, organization, and excellent communication skills
• Experience in facilities management
• Proven track record of selling to healthcare, higher education, life sciences, or industrial clients