Account Manager - Electrical

DUTIES AND RESPONSIBILITIES

• Creating and nurturing a new customer base
• Developing and maintaining positive customer relationships
• Ensuring exceptional customer service with your account base
• Understanding industry related products, and constant training on latest trends and technology
• Building relationships and partnerships with vendors
• Being involved in a strong team environment
• Responsible for aligning each account with proper market pricing
• Enter quotations and orders into the system with accuracy
• Attending to customer inquiries in a timely manner
• Creating and managing your territory sales budgets
• Building strong connections with customers to adapt to and understand individual needs
• Working closely with our internal team to ensure customer needs are met
• Other duties as required

SKILLS AND COMPENTENCIES

• Exceptional customer service
• Ability to warm up and develop instant rapport with potential customers
• Ability to develop long term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Microsoft Office, POS, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION